Needs
Listening
Speaking
I got a job!
Miscellaneous
100
The man who created the Hierarchy of Needs?
Who is Maslow?
100
I heard you and I know fact from fiction.
What is critical listening?
100
The assignment is to give a speech that either informs, entertains, or persuades others.
What is formal speaking.
100
It says in the manual that we can not eat at work.
What is written rules?
100
I understand your feelings. I can put myself in your shoes.
What is empathy?
200
The "Love and Belonging" level
What is the 3rd level of the Hierarchy of Needs?
200
This type of communication is used the most in business.
What is listening?
200
I'm glad you showed that video during your speech. It really added style and dimension to your presentation.
What is a visual aid.
200
I got a raise for doing such a good job on that report.
What is merit pay?
200
All people have trouble with this, even experienced speakers.
What is stage fright?
300
"Self-Esteem"
What is the 4th level of the Hierarchy of Needs?
300
We needed to solve a problem, so we brainstormed. and listened to each other's ideas.
What is creative listening?
300
I sent a memo to all my fellow employees regarding the new vending machine.
What is horizontal communication?
300
We had to count how many packages we finished in an hour.
What is productivity?
300
I feel good about myself and about what I accomplish.
What is self-esteem?
400
I have met my needs of accomplishment and satisfaction in work at this level.
What is Level 5 or Self-actualization?
400
I didn't interrupt your story, I focused my attention on you, and I really felt like I understood your point of view.
What is sympathetic listening?
400
Mr. Smith sent that e-mail to all the secretaries regarding the upcoming meeting.
What is downward communication?
400
Even though she is Jewish, I get along well with her.
What is accepting differences?
400
I passed that information on to my friend.
What is informal speaking or horizontal communication.
500
These levels are motivators.
What are Levels 3,4, and 5.
500
I heard your voice, but not what you said.
What is hearing.
500
I didn't know that Mr. Burns could read my e-mails after I had already deleted them all!
What is a disadvantage to e-mail?
500
I will always promote McDonald's over Dairy Queen since I work there.
What is loyalty?
500
Jump naked from an airplane.
What is Derek Evers' plan for the last day of his life?
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