Adaptive or Techincal?
An organization switches from Google Suite to Microsoft Office 365.
Technical.
Adaptive Leadership Theory emerged from the work of this academic author.
Ronald Heifetz
This behavior involves the leader monitoring the strain people are experiencing and keeping it within a productive range.
Regulating distress
Staff at a nonprofit are emotionally exhausted and turnover is high.
Adaptive
Identify two strengths of Adaptive Leadership Theory.
1. Process approach
2. Follower-centered
3. Helps deal with conflicting values
4. Prescriptive approach
5. The holding environment
This behavior involves the leader encouraging people to focus on the tough work they need to do.
Maintaining disciplined attention
A nonprofit loses a grant due to a reporting error.
Technical
Identify two weaknessess of Adaptive Leadership Theory.
1. Little empirical research
2. Process requires further conceptualization
3. Too wide-ranging and abstract
4. Doesn't incorporate the moral dimension
This behavior involves the leader taking a step back from the situation to observe the bigger picture and gain perspective.
Getting on the balcony
An evaluation of a utility assistance program reveals stark racial disparities in service delivery.
Adaptive.
These are three ways that leaders can maintain productive levels of stress.
(1) create a holding environment; (2) provide direction, protection, orientation, conflict management, and productive norms; and (3) regulate personal distress.
This behavior involves the leader analyzing the situation and diagnosing the problem.
Identifying adaptive challenges.
An organization promotes itself as a family-friendly place to work but lacks a flexible-hour work policy, an extended maternity leave policy, and in-house childcare.
Adaptive.
Explain the leadership behavior of "protecting leadership voices from below".
This behavior requires leaders to intentionally listen and be open to the ideas of people who may be on the fringe, marginalized, or even deviant within the group or organization. Leaders must resist the tendency to minimize or shut down minority voices for the sake of the majority. Leaders must give voice to others by relinquishing some control and giving other individual members more control.
This behavior involves the leader empowering people to make decisions in circumstances where they feel uncertain and encouraging them to think for themselves rather than making decisions on their behalf.
Giving the work back to the people