True or False? Pride is a good characteristic for a successful Sales Rep to have.
False
100
What is the biggest risk in having the occupation of a Sales Rep?
GETTING FIRED!
100
What is the first step in adding value to a company?
Creating a Customer
100
Printing is a ____ manufacturing business.
Custom
100
Where is R.R. Donnelly located?
Chicago.
200
True or False? Public Speaking is a necessity of an effective Sales Rep.
True
200
What is the approximate average salary of a Sales Rep in the printing industry according to R.R. Donnelly? (Extra 50 points if you can name exact value mentioned)
About $80,000 (Exact value mentioned: $80,867)
200
A company will not survive without _______?
Customers
200
True or Fales? Sales is a business to consumer relationship while Advertisements are a business to business relationship.
False.
200
What is the full make and model of the digital press in the GAIT lab?
Kodak NexPress 2100
300
What is a beneficial way to keep up with the changing printing industry?
Subscribe to printing magazines and other publications
300
Name two types of commission methods.
High Salary, Low Commission; Payment for individual sales; payment for territory volume; Share profit margin; New Business Vs. Old Business; Payment for hitting targets
300
Customer Service Representatives help to _____ customers?
Satisfy
300
Name four types of advertisements.
TV, radio, billboard, magazines, etc.
300
What is Dr. Glisan's first name?
George
400
Why is a lack of gregariousness a good thing in a Sales Rep?
The Sales Rep needs to show a certain amount of dominance over their customer and not be "too friendly".
400
What is the range of salaries for a Sales Rep according to R.R. Donnelly?
$44,000-$140,000
400
True or false? The Sales Representative is the most important position to adding value to a company?
True
400
True or False? Advertisements are printed or virtual displays to show a product but not a service.
False.
400
What does R.O.I. stand for?
Return on Investment
500
Name 4 out of the 8 characteristics of a good Sales Rep mentioned in our presentation.
modesty, conscientiousness, achievement orientation, curiosity, lack of gregariousness, lack of discouragement, lack of self-consciousness
500
Explain how the method of territory volume works.
A group of sales reps works together in a specified area of a certain town or district.
500
What are the three types of employees in a company?
1. Those who create customers → Sales Representatives
2. Those who satisfy customers → Production, CSR
3. Overhead
500
The job of a Sales Rep is to explain why ___ ?
Why their client needs the company's products for their own business.
500
What are the three financial statements?
Balance Sheet, Income Statement, Cash Flow Statement