Hail Yeah
Show me the supplements
Canadian Catastrophes
Reserves
FNOL & Documentation
100

This type of coverage pays when hail dents your car while it’s parked.

What is Comprehensive?

100

Adjusters must update reserves when repair shops submit these after finding hidden damage

What are supplements?

100

The city of Calgary experienced this record-breaking hailstorm in 2018.

What is the largest insured disaster in Canadian history?

100

The amount of money set aside to pay a claim.

What are reserves?

100

The first step a policyholder takes when reporting an accident

What is FNOL (First Notice of Loss)?

200

A hailstorm damages 100 cars at a dealership — this term describes the claim volume event

What is a catastrophe (CAT) loss?

200

When a supplement is approved, this reserve type is usually updated.

What is the property damage reserve?

200

Hailstones in Alberta can reach this approximate diameter in severe storms.

What is 5–10 cm (2–4 inches)?

200

The reserve amount should be set based on this, not just a guess.

What is the estimated cost of the claim?

200

This type of report is required when damages are over $5000 

What is a police report?

300

After a severe hailstorm, insurers often assign these to check widespread damage and supplement estimates.

What are catastrophe adjusters or appraisers?

300

Supplements can be triggered by hidden damage discovered during this step of the repair.

What is teardown or partial dismantling?

300

A hailstorm damages hundreds of cars in one day — insurers call this a large-scale event.

What is a catastrophe (CAT) loss?

300

When reserves are increased due to new information, it’s called this.

What is reserve adjustment?

300

Photos of damage, statements, and inspection notes are stored here.

What is the claim file?

400

Hail can sometimes total a car because of cumulative damage — even if each dent is tiny, insurers look at this threshold.

What is the Actual Cash Value vs. repair cost ratio?

400

Some adjusters joke that issuing supplements is like playing this video game, because you keep finding “hidden treasures.”

What is “Whack-a-Mole” ?

400

Flooding combined with hail is common in this Canadian season.

What is spring/early summer?

400

The practice of setting reserves higher than needed to be safe.

What is padding reserves?

400

When damage isn’t fully visible, adjusters often request this during the claim.

What is teardown or inspection?

500

This month is statistically most likely for hailstorms in Alberta.

What is June?

500

An adjuster once issued a supplement for a car with a missing fender caused by this unusual scenario.
 

What is a raccoon or animal damage?

500

This Canadian province holds the record for the largest hailstone ever recorded in the country

What is Saskatchewan?

500

Adjusters must set reserves promptly because they affect this financial measure for insurers.

What is loss ratio?

500

FNOL documentation must include details like date, time, place, witnesses, and this to be complete

What is vehicle and driver information?

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