This type of coverage pays when hail dents your car while it’s parked.
What is Comprehensive?
Adjusters must update reserves when repair shops submit these after finding hidden damage
What are supplements?
The city of Calgary experienced this record-breaking hailstorm in 2018.
What is the largest insured disaster in Canadian history?
The amount of money set aside to pay a claim.
What are reserves?
The first step a policyholder takes when reporting an accident
What is FNOL (First Notice of Loss)?
A hailstorm damages 100 cars at a dealership — this term describes the claim volume event
What is a catastrophe (CAT) loss?
When a supplement is approved, this reserve type is usually updated.
What is the property damage reserve?
Hailstones in Alberta can reach this approximate diameter in severe storms.
What is 5–10 cm (2–4 inches)?
The reserve amount should be set based on this, not just a guess.
What is the estimated cost of the claim?
This type of report is required when damages are over $5000
What is a police report?
After a severe hailstorm, insurers often assign these to check widespread damage and supplement estimates.
What are catastrophe adjusters or appraisers?
Supplements can be triggered by hidden damage discovered during this step of the repair.
What is teardown or partial dismantling?
A hailstorm damages hundreds of cars in one day — insurers call this a large-scale event.
What is a catastrophe (CAT) loss?
When reserves are increased due to new information, it’s called this.
What is reserve adjustment?
Photos of damage, statements, and inspection notes are stored here.
What is the claim file?
Hail can sometimes total a car because of cumulative damage — even if each dent is tiny, insurers look at this threshold.
What is the Actual Cash Value vs. repair cost ratio?
Some adjusters joke that issuing supplements is like playing this video game, because you keep finding “hidden treasures.”
What is “Whack-a-Mole” ?
Flooding combined with hail is common in this Canadian season.
What is spring/early summer?
The practice of setting reserves higher than needed to be safe.
What is padding reserves?
When damage isn’t fully visible, adjusters often request this during the claim.
What is teardown or inspection?
This month is statistically most likely for hailstorms in Alberta.
What is June?
An adjuster once issued a supplement for a car with a missing fender caused by this unusual scenario.
What is a raccoon or animal damage?
This Canadian province holds the record for the largest hailstone ever recorded in the country
What is Saskatchewan?
Adjusters must set reserves promptly because they affect this financial measure for insurers.
What is loss ratio?
FNOL documentation must include details like date, time, place, witnesses, and this to be complete
What is vehicle and driver information?