Adjustment codes we use
Adjustment template must knows
When sending for adjustment
How to close an account in Bridge
Adjustment examples
100

Name the adjustment code for sequestration 

What is MS


100

Where do you specifically  find the BLS outsourced amount 

What is in the contract amount on recovery screen 

100

Who are you sending adjustment request to

What is the lead and emailing the lead and trainer 

100

What must you do prior to closing an account but after your adjustment request is approved 

What is add adjustment and amount to bridge 
100

In the Adjustment template below that was approved, what does UA1 signify

 BLS Outsourced Amount= $5284.35

Expected Reimbursement: $5,284.35

Claim Paid = $0

Bridge Adjustment Code= UA1 $5,284.35

What is appeal lost at the first level

200

Name the adjustment code for contractual 

What is CW 

200

What locations can you find the expected reimbursement amount 

What is the bls calc box or the reimbursement tab in epic 

200

Name 1 example or situation when you would send for adjustment request 


What is when appeals are exhausted, when it is timely, when it’s unworkable, when it’s a one and done 

200

What action code do you use to close an account after putting in adjustment but there was a payment we could claim 

What is DPF

200

In the adjustment template below, what does RCQ signify

What is return to client as requested, for recall process

300

What adjustment code may be used along with placed in error reason code and may be used to adjust an account due to not being able to work the account  

What is PIE/RCQ

300

How do you check if there are payments on the account in bridge 

What is in the recovery screen in the add/ edit button next to the Additional Payment received 

300

What action code are you sending adjustment request in 

What is Dorr 
300

What action code do you use when you close an account to signify it was adjusted in full

What is DAF

300

In the Adjustment template below, what are the names of the 2 adjustment codes listed and what do they mean

Outsourced Amount - $1807.77

Expected - $1465.24

Primary Paid - $1229.16

Secondary Paid - $272.67

Adjust MS - $25.09

Adjust CW - $280.85

What is sequestration= MS=

Claim reduction due to 2% Medicare Sequestration

What is Contractual= CW= Contractual Write-off

400

Where can you locate in bridge recovery screen what adjustment codes to use

What is in the add/ edit button next to the adjustments 

400

Who does the adjustment request get sent to as collector while in training and what action code do you use

What is the lead and Dorr 

400

If your lead sends account back to you in DAA action code what does that mean, what if it’s DAD

 What is It’s approved, DAD means it’s denied and rework and send back to them 

400

True or false: you can close an account without adding adjustment codes to Bridge if there is adjustments 

What is False 

400

 If Requesting adjustment due to all levels are exhausted and you determined the only adjustment would be the appeal was lost at the second level, what would the adjustment code be

What is UA2

500

On an EOB, where might you look to determine what adjustment is needed

What is under remit codes

500

What is the adjustment template format and other than sending to the lead, who else are you emailing when requesting approval 

Bls outsource 

Expected 

Paid 

Adjustment code 


 Who is Your trainer 

500

How can you check your DAAs and DADs if you do not get an email back from your lead

What is Pull your name as collector and search for DAA and DAD

500

What should the final amount due equal to unless there is an overpayment when you have adjusted the account 

What is 0

500

On the EOB, under the remit codes Patient responsibility is listed as $1000. The appeal was lost and now appeals are exhausted at the first level due to a one and done for this client. The contract amount in Bridge listed as $5000, the expected reimbursement was $4000 and the final amount due was $5000. No payments were made. Write out the completed Adjustment template request you would notate in bridge to send 

What is:

Outsourced : $5000

Expected : $4000

Claim Paid: $0

Adjust UA1 : $4000

Adjust PT:$1000 


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