Self-Care & Wellness
Making a Good Impression
Communication
Community Know-How
Confidence & Growth
100

You're getting ready for an important appointment tomorrow morning. What are two things you might do tonight to help yourself feel prepared?

What is...

  • Lay out clothes
  • Shower or bathe
  • Set an alarm
  • Charge phone
  • Pack needed documents
  • Plan transportation
  • Get enough sleep
  • Eat a healthy dinner
  • Prepare medications if needed
100

What are some nonverbal ways people communicate confidence?

  • Eye contact
  • Smiling
  • Standing tall
  • Good posture
  • Calm facial expression
  • Walking with purpose
  • Speaking clearly
  • Relaxed body language
100

What's a conversation starter that usually feels comfortable when meeting someone new?

Acceptable Answers:

  • Hi, my name is...
  • How's your day going?
  • Nice to meet you.
  • How are you?
  • I like your...
  • Have you been here before?
100

If you needed information about local resources, where are some places you could look?

Acceptable Answers:

  • Library
  • Community center
  • 311
  • Workforce center
  • Social worker
  • Shelter staff
  • Healthcare provider
  • Trusted websites
100

What's one personal strength that has helped you through a challenge?

Acceptable Answers:
Any positive personal quality, including:

  • Patience
  • Kindness
  • Determination
  • Creativity
  • Humor
  • Courage
  • Faith
  • Flexibility
  • Persistence
200

What are some small self-care habits that can help you feel more confident during the day?

What is...

  • Showering
  • Brushing teeth
  • Washing face
  • Grooming hair
  • Wearing clean clothes
  • Using deodorant
  • Moisturizing skin
  • Eating breakfast
  • Drinking water
  • Stretching or exercising
200

Think about someone who made a positive first impression on you. What qualities stood out?

  • Friendly
  • Respectful
  • Good listener
  • Smiling
  • Confident
  • Honest
  • Helpful
  • Professional
  • Calm
200

Someone introduces themselves to you. How could you help keep the conversation going?

Acceptable Answers:

  • Ask their name again if needed
  • Ask where they're from
  • Ask about interests
  • Share something about yourself
  • Ask an open-ended question
200

What are some reasons someone might visit their local library besides borrowing books?

Acceptable Answers:

  • Computer access
  • Internet
  • Printing
  • Job applications
  • Resume help
  • Classes
  • Community events
  • Quiet study space
200

Name someone who has positively influenced your confidence or share what  they did!

Acceptable Answers:
Any appropriate response, such as:

  • Encouraged me
  • Believed in me
  • Listened to me
  • Taught me something
  • Supported my goals
  • Modeled resilience
300

Everyone's self-care routine looks different. Name one habit that helps you feel your best.

Any healthy self-care routine, including:

  • Listening to music
  • Morning coffee or tea
  • Journaling
  • Praying or meditating
  • Going for a walk
  • Doing makeup
  • Reading
  • Exercising
  • Calling a friend
300

You're meeting a new landlord or employer for the first time. What are some ways you could help make a positive first impression?


Acceptable Answers:

  • Introduce yourself politely
  • Make eye contact
  • Smile
  • Arrive on time
  • Dress neatly
  • Listen carefully
  • Ask thoughtful questions
  • Thank them for their time
300

What makes someone feel heard during a conversation?

Acceptable Answers:

  • Eye contact
  • Active listening
  • Not interrupting
  • Asking follow-up questions
  • Nodding
  • Reflecting back what they said
300

Your bus/train is delayed and you'll be late for an appointment. What could you do?

Acceptable Answers:

  • Call ahead
  • Send a message
  • Check another route
  • Request a later appointment
  • Stay calm and communicate
300

You tried something new and it didn't go as planned. How could you respond in a way that helps you keep moving forward?

Acceptable Answers:

  • Reflect on what I learned
  • Ask for feedback
  • Try again
  • Break the goal into smaller steps
  • Practice
  • Talk with someone I trust
  • Celebrate the effort
400

After a long, stressful day, what are healthy ways someone might recharge before the next day?

Acceptable Answers:

  • Take a shower
  • Listen to music
  • Read
  • Journal
  • Deep breathing
  • Stretch
  • Watch a favorite show
  • Spend time outside
  • Talk with someone
  • Go to bed early
400

Why do first impressions matter in situations like interviews or housing appointments?

Acceptable Answers:

  • Build trust
  • Show professionalism
  • Demonstrates respect
  • Help create positive relationships
  • Show preparedness
  • Increase confidence
400

A friend seems stressed. What are some supportive things you could say?

Acceptable Answers:

  • "How can I help?"
  • "I'm here if you want to talk."
  • "That sounds difficult."
  • "You're not alone."
  • "Would you like to take a walk?"
  • "I'm thinking of you."
400

Name three community resources that help people work toward their goals.


Acceptable Answers:

  • Workforce centers
  • Libraries
  • Community colleges
  • Health clinics
  • Food pantries
  • Housing agencies
  • Community centers
  • Support groups
400

Confidence looks different for everyone. What does confidence look like to you?


Acceptable Answers:
Any thoughtful response, such as:

  • Speaking up
  • Trying new things
  • Asking questions
  • Staying calm
  • Being myself
  • Accepting mistakes
  • Helping others
500

You're invited to an interview with only one day's notice. What are three things you would prioritize before you go?

  • Choose appropriate clothing
  • Review interview questions
  • Plan transportation
  • Gather documents
  • Set an alarm
  • Practice introductions
  • Get enough sleep
  • Eat breakfast
500

Name three things someone can control about the impression they make.

Acceptable Answers:

  • Clothing
  • Hygiene
  • Punctuality
  • Body language
  • Tone of voice
  • Attitude
  • Greeting others
  • Listening skills
500

Give an example of a compliment that focuses on someone's effort rather than appearance.

Acceptable Answers:

  • "You worked really hard."
  • "I appreciate your kindness."
  • "You handled that well."
  • "You're a great listener."
  • "I admire your determination."
  • "You're really thoughtful."
500

You're moving into a new apartment. What are some things you would want to take care of during your first week?

Acceptable Answers:

  • Learn emergency exits
  • Organize belongings
  • Buy groceries
  • Meet neighbors
  • Learn trash/recycling schedule
  • Update address
  • Check smoke detectors
  • Learn transportation options
500

What's one goal you'd like to work toward over the next few months, and what is one small step that could help you get there?

  • Goal: Get a job → Step: Update my resume.
  • Goal: Improve my health → Step: Walk 15 minutes each day.
  • Goal: Save money → Step: Create a weekly budget.
  • Goal: Find housing → Step: Complete one housing application this week.
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