Product Development
Concept Development and Innovation
QFD
Tolerance and Taguchi Loss Function
Review Chapters 1 / 2 / 5
100
Most companies have some type of structured product development process. The typical product development process consists of 6 phases. Name three of them.
What are Idea Generation, Preliminary Concept Development, Product/Process Development, Full-Scale Production, Market Introduction, and Market Evolution.
100
This is the process of applying scientific, engineering, and business knowledge to produce a basic functional design that meets both customer needs and manufacturing or service delivery requirements.
What is Concept Development?
100
QFD means what.
What is Quality Function Deployment (QFD)?
100
It refers to the ideal dimension or the target value that manufacturing seeks to meet.
What is nominal?
100
TRUE or FALSE: The transcendent definition of quality refers to the notion that “you know quality when you see it.”
What is TRUE?
200
TRUE OR FALSE: Concurrent Engineering is a process in which all major functions involved with bringing a product to market are continuously involved with product development from conception through sales.
What is TRUE?
200
It involves the adoption of an idea, process, technology, product, or business model that is either new or new to its proposed application.
What is Innovation?
200
TRUE OR FLASE: QFD was developed by XEROX and FORD in 1986.
What is FALSE? QFD originated in 1972 at Mitsubishi's Kobe shipyard site.
200
It is the permissible variation, recognizing the difficulty of meeting a target consistently.
What is tolerance?
200
TRUE or FALSE: According to the principles of total quality, quality activities should be restricted to top executives.
What is FALSE?
300
This is a structured approach to product development and a set of tools and methodologies for ensuring that goods and services will meet customer needs and achieve performance objectives, and that the process used to make and deliver them achieve high levels of quality.
What is DFSS (Design for Six Sigma)?
300
Which process that innovation is built upon strongly?
What is research and development (R&D)?
300
In QFD, the customer requirement matrix is also commonly referred to this.
What is the HOUSE OF QUALITY?
300
Name the three types of target in the Taguchi Loss Function.
What are 1) nominal is best, 2) Larger is better, and 3) smaller is better?
300
With regard to quality management systems, a ______ serves as a permanent reference for implementing and maintaining the system. a. quality minute book b. quality manual c. quality policy d. quality trilogy
What is b?
400
DFSS consists of four principal activities. Name them!
What are Concept Development, Detailed Design, Design Optimization, and Design Verification?
400
This is the first question that one must ask during concept development.
What is the product (good or service) intended to do?
400
Name the components of a House of Quality.
What are 1) the voice of the customer, 2) technical requirements, 3) Relationship matrix, 4) Interrelationships, 5) Customer requirement priorities, 6) Competitive evaluation, and 7) Technical requirements priorities?
400
Explain the difference between the Traditional Economic View of Conformance to Specifications and the Taguchi Loss Functions.
What is Taguchi measured quality as the variation from the target value of a design specification, and then translated that variation into an economic “loss function” that expresses the cost of variation in monetary terms. Taguchi assumes that losses can be approximated by a quadratic function so that larger deviations from target correspond to increasingly larger losses.
400
The Deming philosophy focuses on improvements in product and service quality by: a. 100% inspection b. reducing variation c. financial analysis d. separating the planning and execution functions of management
What is b?
500
What does DMADV mean?
What are Define, Measure, Analyze, Design, and Verify?
500
The Small Business Administration (USA) classifies innovations into how many categories? Name two of them!
What is 4? What are 1) Entirely new category, 2) First of its type on the market, 3) A significant improvement on existing technology, 4) Modest improvement to an existing product?
500
Name the four linked House of Quality.
What are 1) Technical requirements 2) Component characteristics 3) Process operations, 4) Quality Control plan?
500
Find the missing word: _________ tolerances tend to raise manufacturing costs but they also increase the interchangeability of parts within the plant and in the field, product performance, durability, and appearance.
What is Narrow? Tolerance design involves determining the permissible variation in a dimension. Narrow tolerances tend to raise manufacturing costs but they also increase the interchangeability of parts within the plant and in the field, product performance, durability, and appearance. Wide tolerances increase material utilization, machine throughput, and labor productivity, but have a negative impact on product characteristics.
500
Accomplishment of any improvement that takes an organization to unprecedented levels of performance is known as a. kaizen. b. a breakthrough. c. a chronic solution d. a cycle achievement.
What is b?
M
e
n
u