Guarantor Account/INS
Slides
Appointment Scheduling
Priority Patient Concerns
Misc
100

Where do the insurance cards get scanned in?

Under documents tap

100
If someone brings in 3 consecutive pay stubs when will their slide expire.

1 year from when they bring in documentation

100

If an established patient calls to get a sore throat looked at what should this be scheduled as and for how long?

Clinic visit-20 min

100

Refill Request

Routine/Normal

100

What provider does DOT physicals in Bozeman?

Dr. Meyers

200

Can a person over the age of 18 have a guarantor account under a parent?

No

200

What should like account note have next to the person who it was scanned in under

***

200

How long are Annual appointments?

40 min

200

New lump in breast or breast concern/testicular lump

High Priority Task

200

How many Dentists work for CHP?

3

300

Where do you find the start date for Medicaid ins?

On the Medicaid website

300
If some is over income and they brought in a SSI letter when will their slide expire?

OI slide will expire one year from when they bring it in. 

300
When scheduling a Zoom appointment should you use, Telemed Visit, Verbal Visit or Telemed Home Visit?

Telemed Home Visit

300

Appt requested sooner than what is available

Routine/Normal

300

Who works late nights Tuesday in Livingston?

Dr. Schulein

400

Can a spouse be listed under a guarantor account?

Yes
400

Can someone who was previously OI on a slide apply for a slide before it is expired?

Yes

400

New pt calls for an annual appt and they have medicare.

Wellness, with nurse visit, g-code from billing, enter NP in notes.

400

Shortness of breath-Worsening

High Priority Task

400

Name all 4 Medical Clinic directors

Katie-Bozeman, Wendy-Livingston, Tey-Belgrade, Buck-West

500

If a patient has both Medicaid and Medicare what gets billed first?

Medicare

500

How long can we use W-2s from 2020?

January 31, 2022

500

How do you schedule IUD's 

If INS contact billing, take prepayment and contact pharmacy if not already done to order.

500

Vision Changes - New Onset

Urgent-Contact Nurse

500

How long as CHP been open?

25 years

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