What Happens Next
The person who edits the photos of the new listing
Who is Bob?
The amount of the rate buy-down that Semper provides buyers purchasing our CPO homes
What is 1%?
Where to add notes and tag someone on the team
What is chatter?
The person who gets tagged when an agent doesn't respond to the previous 2 messages
Who is Keri?
Form clients sign when meeting with our agents requiring them to pay 4% commission and 1/2% transaction fee, as well as $495 up front retainer
What is a VIP Buyer Contract?
The person marketing our properties on Facebook and social media
Who is John?
The 12 month program all buyers of CPO homes receive upon closing.
What is a home warranty?
Items assigned to parties in the office when an action plan is launched that tells you what to do next (and how to do it), which you mark as complete when done
What are tasks?
The person who must approve any releases or withdrawals prior to being processed (even if signed by clients)
Who is Dariel?
Form required for pending VIP buyers to sign explaining the commission breakdown
What is Buyer Payment Options (Instructions to Lender)?
The department that handles paperwork and tracks missing items
What is the Processing Department?
The 24 month service we provide the buyers regarding their satisfaction after closing
What is the Buy-Back (Satisfaction) Guarantee?
How frequently notes must be updated for active and pending clients
What is weekly?
The form where we notify Dariel of a change in commission in a transaction
What is a Commission Exception?
Form required to be signed by sellers at pending explaining how each party is being paid
What is the Seller Paid Commission Addendum?
The department who sets up your Dotloop account and appointments
What is the Database Department?
The monetary amount required up front to get the home inspection scheduled
What is $600?
Texts sent to OSA after their appointment asking for notes and if they signed
What is a chat bot?
What we add to agent's calendars when they do not respond to notes or show homes within 72 hours
What is Impact Time?
The person we tag if a client calls to review or cancel their contract
Who is Dariel?
The person who assigns new leads and follow up on leads
Who is Fernanda?
Agent payout at closing from retainer fee when the seller finances the full CPO fee at closing
What is $0?
Messages that are scheduled and auto texted/emailed to prospects to get them to call us back and see if they are still interested in using our services
What is a Drip campaign?
Points in a transaction where the client is most likely to fire us
The form the sellers initial and sign explaining who will be reaching out from the team throughout their transaction
What is "What Happens Next?"