Route telephone encounter as Normal, High Priority or Urgent (Get a Nurse)
A patient calls wanting a medication filled, they will run out in two days.
Normal
What guarantor is billed for Work Comp visits?
Work Comp Guarantor
How long can the PA team backdate the slide?
How many ounces are in a gallon?
128
When does a patient have to fill out an update Annual form?
At the start of a new year (or as a new patient)
A patient needs a new handicap sticker because theirs expires in 2 days.
Normal
What do you have to create every time a new guarantor for work comp is made?
Claim (Claim Info)
What is the dental cost for a slide B patient?
$50
When did Montana become a state?
1889
What does NU mean on appointment notes?
No Update
Patient calls complaining of chest pains.
Get a nurse
What work comp company does CHP currently use?
Hartford
If a patient fills out a temporary slide then comes back with documentation a month later does the patient have to fill out a new slide?
No, scan the documentation and email PA team.
What makes flamingos pink?
Shrimp!
Do you have to document if a patient refuses to sign imtrax?
Yes, in the doc table "Pt Refused"
A patient calls with a UTI
High Priority
Can a patient have more than one WC guarantor?
Yes! If they have more than one work comp claim from different accidents using different work comp insurances.
If a patient is 300% over the FPL would they qualify for any other kind of discount for a service at CHP?
Pharmacy, 340B program
What city has the largest population (global)?
Tokyo
If a patient has a slide when should you ask for payment?
Before the appointment
A patient with epilepsy calls and states they just had a seizure.
High priority.
What is a group number for all work comp insurances?
The body part injured (RTLEG)
What does a slide A patient pay before their IUD insertion appointment
$0
No prepayment needed, slide A patients do not have a charge for appointments.
What is the largest mammal in the world?
Blue Whale
What should a patient pay that does not have insurance?
$123