Meetings
Having a clear agenda, and accurate record of previous meetings are all signs of a...
What is a good meeting.
Is the customer always right? Justify your response.
Student answers vary.
This step in the budget cycle reviews the budget every month to make sure everything is on track.
What is step 7. Monitor and Report on the Budget.
These are a few reasons why we involve the public(s) in policy and planning activities.
What are: to legitimize policies and plans, to develop and reinforce relationships, to meet legal obligations, to generate ideas and develop alternatives, etc.
What is Pickup Hub?
A platform that allows participants to sign up and pay for drop in activities.
What is the seconder.
Tell me at least two (2) suggested do's of customer service.
Smile, stay calm, thanks them for their feedback and be empathetic, etc.
This online platform allows municipalities to obtain feedback on new park and trail designs, take surveys for master plans, etc.
What is engageWR
This is the personality of the organization.
What is organization culture.
Planning breaks throughout a meeting is an example of this.
What does the E in the WINNERS acronym stand for? Provide an example of how this might play our with a customer.
What is empathize. Student example varies.
This budget focuses on the day-to-day revenues and expenses.
What is an operating budget.
These are the five levels on the public participation spectrum.
What are inform, consult, involve, collaborate, empower.
This document gives you a timeline for when tasks need to be completed, along with who is responsible and where the task is at.
What is a critical path.
These are some meeting site musts.
What are lighting, cleanliness, accessibility, food and beverage, washroom access and a sign in sheet.
What are some suggested don'ts of customer service?
This budget funds the infrastructure that supports service delivery.
What is a capital budget.
This plan involves external consultants and a 20+ year scope.
What is a strategic plan.
This type of analysis takes into account fixed and variable costs.
What is a break-even analysis.
This meeting essential is a list of items to be covered at the meeting.
What is an agenda.
This AODA standard outlines how organizations are required to create, provide and receive information and communications in ways that are accessible for people with disabilities.
What is the Information and Communication Standard.
This approach to budgeting is based on past budgets and the proposed budget increasing or decreasing by a percentage each fiscal year.
What is incremental budgeting.
These are broad statements that provide direction for an organization/staff. You must also provide an example of one of these.
What are policies.
Policy examples vary.
Donor walls are considered this type of revenue.
What is gratuitous income.