Not Soda - Pop!
Odd just updated the Pest O Pedia with this page
What is Pet and Products pages
In Sarilyn's Slide show - When are earwigs most active?
What is At Night
What days are technician meeting days?
Tuesday and Thursday
What person gets forwarded the remittance emails?
Who is Mike Asay
True or False -
If a customer says they are unhappy you should just leave it and send to Retention
FALSE
You can find a list of the office employees and teams on what page?
What is By Team
Some pests can enter *this* stage of dormancy
what is Diapause 💤
What ____ routes can we not schedule on?
What are empty routes
Where on the Admin Website can you find Service Type Glossary?
What is the Documents and Links
Who can offer military discounts?
Who is everyone
In what page on the PoP can you find how to add the Military or Senior discount?
What is QA under Billing
In Charley's Slide show - This Treatment helps with grub prevention
Herbicide/Lawn Care
This Routing team member should not be DM at the same time as Clarissa
Who is Gustavo 🍺
Under what tab can you find the responses to customer not interested in OHS or Sales?
What is Customer Declined Upsell
If a customer who signed up with inhouse Salsa/Sales wants to cancel their Subscription before they are serviced who does that go to?
Who is the Sales Rep - to try and save
You got VTO! Where on the PoP can you find information on it?
What is Policies > Attendance
In Kaity's slide show - Wasps like to build their nests in ____ areas
Warm or Secluded Areas
What ETA's do not work on meeting days?
8-10AM and 4-6pm
True or False - When setting a Tech Call you should always set the due date for the day you create the task
False
Name at least 3 things that should be done when a customer messages in to cancel their agreement/Sub
Pending Cancel Flag added
Posted in Retention Chat
Task To Spencer
Message to the customer saying someone will reach out
True or False -
Do we treat cars?
According to Utah N Pop - False
In Genesis Slide Show - What do ants leave behind to let other ants know where to go?
What is a Chemical trail
True or False -
If you text a customer of their appointment do you need to mark the bubble green?
True
Who should you tag and only tag for catapult Sales/Salsa leads?
Who is Carson
Name a scenario where Mosquito Basic customer can get schedule in Sept or Oct?
If they were missing a service or needed a SC