TECHNOLOGY 1
What tab on the ribbon would you find Table of Contents?
Reference tab
What does 'proper ergonomics' mean?
Posture, seating, and modifications to use your computer at your station/desk.
Is the customer always right?
No, but we want them to feel that way.
This can help show your interest after the interview has taken place.
What is a 'Thank You' letter.
How do industry certifications such as Microsoft, help you?
They can prove that you are proficient with that application.
What are the boxes called on a spreadsheet?
Cells
What is the difference between a table and a chart?
The table has the data.
The chart is a visual representation of the data.
What is 'professional courtesy?'
This phrase is often used to describe a polite and respectful way to communicate with colleagues and or clients.
At least 10 years if possible.
What is a chronological filing system?
In numerical order - dates, sequences.
What does "Save As" do?
You can then save the file with another name or file type.
What is the name of the email application in Microsoft?
Outlook
What is a common workplace term/practice that involves sharing information and ideas.
What is collaboration or work team.
What is the difference between soft skills and hard skills?
Soft: Non-technical skills that describe how you work and interact with others.
Hard: Technical skills that you have had job training for.
What does it mean to 'make good use of white space'?
When you are working on a presentation or flyer, arranging your content in a logical way to eliminate waste.
How do you change the layout of a PowerPoint presentation slide?
Go to the View Tab and Slide Master
What is the benefit of using Google applications instead of Microsoft?
Collaboration (sharing with others as a live document)
This is a skill that involves the ability to work well with others.
What is teamwork.
Why is it beneficial to have a Career Portfolio?
What is the difference between hourly pay and salary pay?
Hourly - paid by the hours you work.
Salary - annual pay amount.
What does the term "accessibility" mean?
Providing an alternative way for someone to understand what is on the screen - as then have disability.
Microsoft Office Suite
or Microsoft Office Specialist
What is customer satisfaction?
Being able to satisfy the customer's inquiry, compliant or situation.
What are ways to find a job in your skill base?
Indeed.com, Google Jobs, Career Source, Staffing Agencies
What are 5 parts for a memo (there are at least 8)
To, From, Date, Re, Introduction, Body, Closing, Signature