ECPI University
What year was ECPI founded?
1966
Who should you email to request transcripts for a previous student or someone that sent over official transcripts but you need to submit for unofficial eval? Also, you would email official transcripts you receive to this email distribution.
Online Campus Transcripts ONLICampusTranscripts@ecpi.edu
How many Admissions representatives are there?
40 – 50
50 – 60
60 – 70
What action must be taken right after Interview Started?
"Follow Up"
Which company's slogan is "You're in good hands?"
Allstate
What year was ECPI approved to offer Online Programs?
2005
Your student needs a tentative first semester schedule and graduation date for their Mechanical Engineering program before they enroll for their Tuition assistance approval but all you have is their unofficial evaluation. Who can assist you with this?
Leroysha Carmichael
In which state do we have the most Online Admissions Reps in?
TOP 3 - 10 in Arizona, 9 in Virginia, 8 Florida
I have 2 leads both marked primary. Who do I email to fix?
Front desk and CC DOA/ADOA
Which animal can be seen on the Porsche logo?
Horse
Who is the owner of ECPI?
Mark Dreyfus
Name at least one person who should send enrollment verification requests to (insurance, childcare, military id)?
The Registrar – Jillian Starnadori and Julie Lyons handle these and Onna as a backup back up
How many calls is the admissions team expected to make a day?
25 - 50
50 - 75
75 - 100
Name at least 2 lead status scenarios where it is ok to create a new inbound interest
Graduate returning for new program, backout/ cancel restarting/ no longer interested now wants to start
What is the last name of the business tycoon behind the "No. 5" perfume?
Chanel
Who is the Director of Academics for the Online Campus?
Shelia Sweeney
You need an update on MSCS Fast Track status updates? who should you contact?
Teri Gil
How many calls does it take for an Admissions Advisor to make to connect with 3 people?
100 calls typically
I rec'd a lead marked "unassigned user" and I just finished an interview. What must I do first before taking an action?
have FD assign it you before taking any actions
Who won the NBA Championship in 2024?
Boston Celtics
Who is the VP for Online Learning/ Campus president for Online
Aaron Wettstein
Your student just started this term, but wants to request a schedule change. Who should you send them to? The Student Records Coordinator (SRC) for their program or their Student Success Coordinator (SSC)?
SSC
Name the 5 Directors of Admissions
Howard Moses
Lindsey Lancaster
Mark Peterson
Mike Ritchie
Sha Dixon
I am speaking with an inquiry on the phone but i don't want it to rotate on me. What action do i put in the action box to hold it from rotating?
Call in progress
Originally, Amazon only sold what kind of product?
Books