Salesforce
What two EMR systems does Adobe Care and Wellness use?
Salesforce, Practice Fusion
What resources does Adobe provide and educate from Wellcare by AllWell when a member is needing medical supplies?
OTC Catalog
APG stands for
Adobe Provider Group
PAD stands for?
Peripheral Artery Disease
What required meeting does Adobe hold bi-monthly?
Adobe All Staff Meeting
What was Adobe's official name before we changed to Adobe Care and Wellness?
Adobe Case Management
Who is the CFO of Adobe Care and Wellness?
Chad Wolver - Money Man!!
Where in Salesforce do you document keynotes or red flags in a member's account?
Important Information
What platform does Adobe use for internal communication?
Teams
CM Consents are required (3)
Initial Visit, Every 6 months, and When coming back "on service" after being discharged
If a member has high BP what process should you follow?
Abnormal BP Process
Who is CEO Jayme Ambrose's favorite rock singer?
Janis Joplin
What award did Adobe Care and Wellness win in 2021 and in what category?
Best Places to Work - Small
LPN, SW, MA, RN, SC, RD, NP
What information is documented in the "Withdraws" tool? (2 answers)
Durable Medical Equipment, Educational Material
Object in Salesforce used to request LPN/SW/RD/NP/APG
Referrals
Which two preventative screenings that MA's complete have image results?
(DEXA) Bone Density Screening, (PAD) Peripheral Artery Disease
What event does Adobe co-partner with insurance companies with to provide care to members in a more public setting?
Adobe Health Fairs
What is Adobe's Vision?
"To change and innovate the in-home experience."
Karen Katsaros
Where is Salesforce can you find a members assigned support coordinator?
Adobe Information
What is the name of the system that Adobe created to keep employees informed of company updates?
Wall of Fame
If a member is having Behavioral Health issues or Financial hardships who would you refer to?
SW - Social Services
How do you order PPE when you start to run low? When are orders due?
Fill out YOUR Monthly Supply Order Form
Due date: 15th of every month
Who is the Chief Operating Officer of Adobe Care and Wellness?
Challas Ray
Adobe Care and Wellness opened its doors in what year (Bonus! How many employees)
2018, 12 employees
Who is the Vice President of Integrated Care?
David Heinrich
What three pieces of information are needed to send a Support Ticket in Salesforce?
Topic - Key information
Type - What system/problem are you needing help with?
Description - A detailed description for IT about the issues.
What cities are Adobe offices in? (Name all 7)
Reno, Las Vegas, Yuma, Kingman, Phoenix, Sierra Vista, Prescott
If a member is needing PCP Services, Acute Care, or Chronic Care Management who would you refer to?
Adobe Provider Group - Angela Hernandez
What new preventative screening did Adobe add this year and what is it for?
Spirometry - COPD/Asthma
What is the name of CIO Patricia Dureya's business in Phoenix?
Blu Dragon
What are Adobe's CORE values?
C - Courage
O - Ownership
R - Respect
E - Exellence
Where can you go to fins the Adobe Organizational Chart?
ADP - My Team