Salesforce
Where in Salesforce do you document keynotes or red flags in a member's account?
Important Information
What benefit does ADP offer to help with finical difficulties?
Pay Active
What 2 steps should a CN/MA take when a members A1c result is 9 or higher?
1. Refer to RD
2. Schedule 3 month F/U
What 5 preventative screenings to CN/MAs complete?
DM eye, DEXA, Colorectal CA education, BP, GSD/A1c
What are Adobe's mains logo colors?
Fushia Pink
Orange
Dark Blue
What required meeting does Adobe hold bi-monthly?
Adobe All Staff Meeting
Who is the Sr Director of Quality and Clinical Performance?
Serena Gutierrez
Where is the correct place to document BP reading?
Assessments
Who is Adobe Finical Advisor who offers personal financial guidance?
Kael Cheatham
What service that includes SDOH does Adobe provide to members?
Maslow
If a member has high BP what process should you follow?
Abnormal BP Process
Who is CEO Jayme Ambrose's favorite rock and roll singer?
Janis Joplin
What are Adobe's CORE values?
C - Courage
O - Ownership
R - Respect
E - Exellence
What positions do we have here at Adobe that help provide care to members? (7)
CCC, CN/MA, RN, SC, RD, NP, TS
What is the approved time frame for completing all required documentation?
24 hrs
Where can employees go for company resources?
Wall of Fame - TEAMS
Object in Salesforce used to request LPN/SW/RD/NP/APG
Scheduling Component
Which two preventative screenings that MA's complete have image results?
(DEXA) Bone Density Screening, DM Eye Exam
What event does Adobe co-partner with insurance companies with to provide care to members in a more public setting?
Adobe Health Fairs
What is Adobe's Vision?
"To change and innovate the in-home experience."
Who should you reach out to on the APH team for clinical support during visits?
NP, RN CM
Where do you submit UPTO, and how should it be reported?
The new UPTO tool, phone call to manager.
Where can you find employee resources for stress management?
ADP - Health Living
What service does Adobe help members set up for medication home deliveries?
Express Scripts
What are the 3 focal point when completing a DM eye exam?
1. Macula
2. Optic Disc
3. Blood Vessels
What recent community event did Adobe just participate in?
Arizona Heart Walk
Adobe Population Health opened its doors in what year (Bonus! How many employees)
2018, 12 employees
When reporting incidents what form should be used?
Member Occurrence
When are the 3 correct times to capture a consent form?
1. During the Initial Visit
2. Annually
3. When a member is discharged from services and brought back on.
Where can you go to find discounts on travel, electronics and more!
ADP - Life Mart
When a member has an open IHRA gap that is NOT scheduled as part of the visit, how should you request an NP to join the visit?
Salaried NP Chat - Teams
What are the 2 different probe types? and when should you use each?
1. CM probe (wrist) CR probe (finger)
2. CM - BMI under 30, CR - BMI 30 or higher
What place did Adobe win in the best place to Work small businesses category in 2024?
10th place!
What are the 3 name changes Adobe has gone through?
1. Adobe Case Management
2. Adobe Care and Wellness
3. Adobe Population Health
Who are the 3 lead Care Navigators?
1. Carlos (South)
2. Trevor (North/OR)
3. Jasmine (LA)