PULSE
MODEL SALES CALL
ADT
CAMERAS
INSTALL
100
Your 13 Year old daughter rides the bus home from school. As a concerned parent, you would like to be notified by text when she gets home safely. What tab would I use to set up in the Portal??
What is an Alert
100
Before signing for all Polep bundles on a delivery, an employee must do this.
What is Count bundles and verify that everything is present?
100
Which two gasoline items should you enter into your paperwork every morning?
What are stick readings and competitor pricing?
100
When a price book issue is fixed at the home office during the day, what must a store do for that change to be effective?
What is A price book update
100
What is the margin (percent) on all lottery books?
What is 5%.
200
I want to be notified when lights come on so that I can manage my electric bill. . What tab would I use to set up in the Portal??
This is not a feature. PULSE will not notify you when a light it is turned on or off.
200
Network out of balance forms should be sent to these two people.
Who are Lydia Jones and Mary Champlin?
200
What extension should you dial for maintenance or gasoline related issues?
What is Extension 1420
200
What two people should you e-mail if an item does not scan?
Who are Lydia Trapp and Mary Champlin.
200
What specific lottery report must be printed for each day and sent into the office each week?
What is Daily Activity Report
300
The _____ tab allows the account owner to track events that occur within the Pulse system as well as names of Users. What am I?
What is the HISTORY Tab.
300
Payouts and employee fuel receipts must be placed in this folder.
What is the office/miscellaneous folder?
300
Who should you call to notify of a low product alarm?
Who is Doug Hendel- extension 1290
300
If the cost of an item on an invoice does not match the cost in price book, and an employee changes it to match the invoice, what must they be careful to check?
What is Margin
300
When a lottery book is imported and a red "x" shows up by the invoice number, what is the normal cause of that red "x", and what should be done about the invoice?
What is The red "x" is showing that the invoice is a duplicate. It should be deleted and research should be done to find out when that book was previously imported.
400
Your spouse gets home from work around 6:00pm. Since it’s already dark outside, you are concerned for her safety as she enters a dark home. You want the living room lamp on when the front door opens. What tab would I use to set up in the Portal??
What is a AUTOMATION.
400
If there is a large paperwork discrepancy that is causing a red "x", the employee responsible for the paperwork must do this before it can be successfully submitted.
What is Add a comment explaining the issue?
400
Who should be notified in the event of a fuel spill?
The maintenance department and Doug Hendel.
400
What is the process that you follow when a book of lottery tickets is accidentally marked "all sold" and lottery has been imported?
What is Open up SA, go into lottery inquiry and reinstate the game with correct numbers, then refresh handheld.
500
Your spouse loves the idea that you set your system to automatically arm every night, but now hates the fact that she can’t remember to disarm the system before leaving in the morning. What tab in the Portal would you use to set this up?
What is create a SCHEDULE.
500
When asking for an RMA/CSA that contains cigarettes and groceries, the cigarettes must be given this to ensure the credits are accurately processed.
What is A separate RMA/CSA?
500
You should check for this on a pump every day.
What is A tampered security seal?
500
What is the process you follow when you receive a shipment of lottery instant books at your site before putting in dispensers?
What is Verify all books on manifest sheet, scan the manifest sheet into lottery machine, scan into receiving on the handheld, and activate in handheld before putting in dispensers.
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