You Think You Know ADT?
The thing that is provided for all ADT systems
What is a battery-back up or Command panel?
The color of the blood of an octopus
What is the color blue?
The number of door/window contacts that come in the basic package
What is 3?
The first toy to be advertised on television
What is Mr. Potato Head?
An unacceptable response to the Credit Check consent
What is "mmmmhmmm", "un huh", "perfect", or mumbling?
The percentage of the homeowner's insurance that the customer may be discounted.
What is up to 20%?
The mammal that is known to have the most powerful bite in the world
What is a hippopotamus?
Something that the technician cannot give
What are discounts or give promotions?
Another name for the National Game of America
What is baseball?
The number of valid contact numbers that is not acceptable for the customer to have
What is 1?
The number of days left on a customer's contract that would prompt you to only set a Field Appointment
What is 60 days?
The animal whose eyes is larger than its brain
What is an ostrich?
The last resort when a customer expresses that the price is too expensive
What is removing QSP?
The fear of heights
What is Acrophobia?
The person who can consent to a credit check
Who is the Account Holder of POA?
This is something that the technician cannot change
What is the contract term or service level
This is what the color of an owl's eyes indicate
What is the time that they hunt?
This is due if the customer terminates their service
What are the ETFs or what is 75% of the remaining monitoring payment?
The name of Shrek's Wife
Who is Princess Fiona?
When this discount is mentioned, you must immediately transfer the customer
What is USAA?
This will occur if you tell the customer that they are setting up the service in order to get an email
What is an Order Consent-Auto Term?
The amount of time a sloth needs to digest it's food.
What is 2 weeks?
This should be done when the customer wants additional equipment that isn't included in the package
What is add notes for the technician?
The largest planet in the Solar System
What is Jupiter?
This is the 1st thing you do when the customer says that they have existing ADT equipment in the home
What is "try to sell them on the new equipment"?