Product Knowledge
Pricing
Service Levels
Misc
Scenarios
100
Speak to me and control your security system
What is Amazon Alexa
100
I am a bundle at a la carte pricing
What is $455
100
Remote Level Keypads
What is TS and QC
100
Number of monitoring centers ADT has
What is 10
100
My packages keep getting stolen off my porch, I also have a gas washer and dryer, along with 6 new windows in the back of my house in the same room and I'm on a budget, oh also my car was broken into last week
What is Video Level ring door bell, carbon, glass breaks and or motion and outdoor cam ( Door Locks )
200
Turning my hardwired cameras digital
What is an Encoder
200
I am a Cell Guard at Traditional Level
What is $200
200
Traditional with QSP and Life Safety Monthly
What is $39.99
200
Securing only the doors and adding motion or glass break
What is spot protection
200
This house was built in the 80s and the electricity hasn't been updated since then, my wife also leaves her curling iron plugged in more often than not.
What is Control level smokes, and lamp/appliance modules
300
My router is 30 feet away from my door but I still want the ring doorbell
What is a wifi ranger extender
300
ADT pulse doom camera
What is $289
300
Levels that require internet
What is Remote, Control, and Video.
300
Hi, my name is Maurice with ADT Security. I’m (calling/stopping by) from our local corporate office here in Dallas. I see you reached out to our main office this past week, and I just wanted to touch base and make sure you didn’t have any questions or concerns about the information you were provided.
What is Matrix rehash
300
I have kids and I'm worried about a fire happening.
What is Control Level smoke detectors, lighting control, thermostat, and door locks
400
I run the whole security system
What is the control panel
400
I am a Hardwire to wireless converter module and this is the main system you use me with.
What is $79 and a TS system
400
All Pulse devices we currently sell in Video Level
What is Thermostat, door lock, ring door, Light switches, lamp module, Light bulb, Alexa, garage door controller, indoor and outdoor Wi-Fi cameras
400
This is the price and the items of the security starter kit
What is $49 and TS Motion, Key fob remote 2window/door sensors and indoor camera
400
I want to be able to arm my system from my phone but I only have a hot spot for internet.
What is Remote level Quick Connect..
500
I communicate with the monitoring centers
What is a phone line and/or a cellguard
500
Upgrading to a Color Graphic keypad
What is $299
500
Video Lite offers
What is only video services no control functions
500
This panel will cover all 180 zones in my 6,000 sqft home
What is GE Concord
500
I want to make sure my 4 Channel 2TB NVR records 30days of memory.
What is Changing NVR FPS(Frames Per Second) from 30FPS to a lower fps i.e 24, 18, 15
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