Batteries
What batteries do we offer?
Tesla PW & Enphase Encharge
TRUEorFalse:
Is the quick note template required?
True
How long is the Right of Rescission?
3 business days.
What is the next step after [full] Install complete?
Inspection
Who is Queen B?
Beyoncé
In the event of a power outage, will a non-battery system operate?
What is, NO!
When is intro day call assigned to AM?
After Contract complete
How long is the ADT SOLAR Power Production Guarantee?
25 yrs
What document [utility] does customer need to sign prior to requesting PTO?
Interconnection Agreement
What is Naruto's favorite thing to eat?
RAMEN
Tesla APP
How many attempts should you make to complete intro call, and what forms of communication should you be using?
7 attempts, and CALL EMAIL TEXT
When does your HOs system warranty start?
PTO (POWER ON)
What documents (3) are needed prior to requesting permit with local AHJ?
CADS, One-Line, Stamped Plans
Finish the phrase: AM to the PM, PM to the
AM Funk
How many components do we add to a customers wall if they purchase a battery?
4-5
What step(s) do you take if customer tells you they want to cancel during intro call?
Ask for reason, and Redirect to Client Advocacy (CA)
What is section 4 in HOs contract?
Installation Timeline
When do HOs receive their first (Finance) bill?
2 months after PV install.
Why is it curious that Harry Potter's wand chose him?
Because his brother gave him his scar
What is required prior to POWERING ON battery?
Commissioning of battery
What should you review with HO on intro call?
Project journey & Contact expectation.
How much is cancelation fee prior to install?
$3,000 or 10% of contract price
What is the most important approval prior to install?
Finance approval
Who did Michael Scott hit with his car?
Meredith