Intake
Companion Services
Guardianship/
Community Resources
LTSS, ALF and AFC
Adult Protective Services & Ongoing Services
100

Circumstances in which an adult is living in conditions that present a clear and substantial risk of death or immediate serious physical harm to himself or others.

What is an emergency?

100

Hand 'N Heart 

What/Who is a vendor used for Companion Services?

100

Jewish Family Services and Catholic Charites 

What are two agencies that provide public guardianship and conservatorship services?

100

They have to be recertified every 2 years. 

What is an AFC Home?

100

Any person needed in order to gather additional information for assessing client's needs.  

Who are collaterals?

200

ECU

What is the Economic Crimes Unit?

200

This service helps with housekeeping and preparing meals.

What is Companion Services?

200

CRTT

What is Community Resources and Training Team?

200

We have 12. 

How many certified AFC homes do we have?

200

Written 15 days from the date of eligibility or disposition due date.  This documents goals, unmet needs, target dates and tasks.  

What is a service plan?

300

A type of report involving a facility usually received via fax.

What is a FRI?

300

It is utilized to determine the appropriate amount of care.

What is a Needs Assessment Form?

300

This document is required to be filed by a guardian yearly.

What is an annual guardian report?

300

Yearly

How often does an ALF client have to be certified?



300

A written agreement between the client and APS/APS Ongoing that documents safety concerns about the client and describes how to take measures to increase safety.

What is a safety plan?

400

888-832-3858

What is the State Hotline number?

400

Form used to order services from vendors.

What is a purchase order?

400

A person responsible for managing the estate and financial affairs of an incapacitated person.

What is a conservator?

400

ELMS- Electronic Medicaid Long-term Services and Supports


What is the name of the LTSS new computer system?

400

Client's ability to make, carry out and understand the decisions they make on a day to day basis regarding health care needs, finances, and making informed decision.

What is client's capacity?

500

Client is a living adult, over 60, lives in VA Beach and there is an allegation of abuse, neglect or exploitation.

What is a valid report?

500

15.31 per hour

What is the current companion services rate of pay?

500

An attorney appointed by the court to represent the interest of the adult for whom a guardian or conservator is requested

What is a Guardian Ad Litem (GAL)?

500

$1,562.00

What is the auxiliary grant income limit?

500

Initiating the investigation within 24 hours, making face to face contact with alleged victim within 7 days, dispositioning a case within 45 days. 

What are mandated timeframes?

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