Potent Potables
Advance Mac, Man
Wicked Wild Windows
A Reasonable Restore
When things go Wrong...
100
This is how you backup an SQL or other Database with Carbonite Personal.
What is you can't, buy CSB!
100
Are the three files that must be added to the Mac Firewall for Carbonite 1.x.
What is CarboniteAlerts, CarboniteStatus, and CarboniteDaemon.
100
This is the color of the padlock when Carbonite has been moved to another computer and is no longer on the current computer.
What is Gray with a Red X
100
Is the speed at which we restore files back to the computer.
What is as fast as their ISP allows.
100
When a customer cannot find files after a restore has been made and has called into Carbonite. This is what you use to check where their files were restored to.
What is Restore Report
200
This is the type of compression that Carbonite uses.
What is lossless zlib compression algorithm
200
Is the process you perform if Carbonite is stuck or is creating a high CPU problem on the Mac.
What is Manual Uninstall.
200
Is what you should check and ensure is up to date if Carbonite doesn't populate the InfoCenter.
What is Internet Explorer
200
These need to be configured in order to have a successful restore, else the computer will think they are threatening files being placed on their computer.
What is Anti Spyware, Virus Scanners, or Firewalls.
200
This is what you tell a customer who calls in complaining that their dots are not updating.
What is wait a few minutes as it takes time for Carbonate to analyze your directory structure and change the color dots.
300
Is what VSS stands for.
What is Volume Shadow Service
300
If items are in this particular folder, they will still be associated with the programs that manage them, unless you restart your computer.
What is the Trash Can
300
By disabling this Windows function, Carbonite will stop working immediately.
What is Carbonite Service
300
When restoring, this is the order that we restore things in so long as the customer has not customized their restore.
What is smallest files to largest files. (Daily Double if they mention the folder path being restore absolutely first.)
300
Is likely the reason Sync and Share does not work on your Android Device.
What is Android version 4.3 and 4.4
400
Carbonite will back up on VMs, however because of various configurations we encourage our customers to do this first.
What is try a free trial of Carbonite.
400
This file is what is moved to the desktop before you finish performing the Safari High CPU fix.
What is Safari Bookmarks
400
This is the amount of time files will be safe on an UNPLUGGED External Hard Drive.
What is 60 days (Daily Double if they make some comment about how the slide presentation said it was only 30.)
400
This is the name of the "Full Restore" on a Mac.
What is Restore Assistant
400
If a customer is performing a restore after their last computer was infected by a virus, this is what we encourage them to do.
What is do not open any of your files and run your recently updated virus protection.
500
On a Mac, this is used to verify or repair a disk.
What is Disk Manager
500
This is used to monitor CPU usage and to shut programs down if needed.
What is Activity Monitor
500
If your backup or Restore seem tabled/ And if with a red X it is labeled/ If iYogi's been there/ To perform a repair/ Your Carbonite may be ________.
What is disabled
500
This will be placed on your Windows Desktop after a restore is completed.
What is Restore Report.
500
Do you enjoy eating Corn Beef Hash/ Perhaps you perfer to get a rash/ If Carbonite is displaying a random website and saying/ Log in, then they have broken your _________.
What is dyncache
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