Work Search Requirements & Entering Exemptions
Approved Training, Jury Duty, Attending School, COVID-19, Approved Additional Training Benefits
What are the options under the exemption reason dropdown list?
This must be done when wages are missing after the Review Wage Recheck work item has been completed.
What is create a Wage Investigation dispute?
Resolve these issues with identical charging details instead of cancelling them.
What are duplicate separation issues?
Staff go here when a Claimant’s Review Wage Recheck Work Item does not display Group Workflow Work Items.
What is BPM Administrator, Reassign Work?
This work item must be resolved before resolving the Review Wage Recheck Work item.
What is the IBIQ Response Work item?
The location in BEACON where exemptions should be entered.
What is the claimant maintenance in the Claimant Portal?
The reason why it is important to perform a search before creating a wage investigation dispute.
What is to prevent duplicate requests?
The only place that staff can view any issues the claimant has had on a current or prior claim is located where in the Staff Portal
What is Issue Summary via Benefit Services?
This has happened if there is no SSA Validation flag displaying in the Claimant Portal.
What is the claim was filed using the correct SSN?
Select Benefit Services, select ICON services, and then Select the Manual WIC Inquiry Icon.
What are the steps to access the WIC screen?
The eligibility issue that should be established if a School Bus Driver for a private bus company files for benefits during a week ending date with a return to work date and does not report any gross wages or earnings.
What is a Job Refusal?
These pieces of information are auto-filled by BEACON after selecting tab from the Employer ID field.
What are the employer's name and payroll address?
BEACON will navigate here once finished is selected on the Confirmation Screen when cancelling an issue.
What is the Staff Portal Home Screen
The screens in BEACON that staff can look for wages when there is no SSN validation flag in the claimant’s portal if the wages were reported by the employer under the wrong claimant name or incorrect SSN.
What are Wage Lookup, ICON IBIQ/SIDI, and Wage Summary in the Employer Portal?
State Name, Staff Member Name & contact information who withdrew the claim, Claimant Information, Back Date Code, Date wages were returned & Explanations about the withdrawn claim
What are the pieces of information that may display on the Withdrawn Account Information screen?
The location in BEACON where the claimant’s work search requirement can be changed if necessary.
What is under the work search requirement tab, work search requirement panel by selecting the new button?
Select Benefit Services→ Select Wage Dispute→ enter the Claimant ID→ select Search → select the Wage Dispute Case hyperlink
What are the steps to view a Wage Dispute Case from the Staff Portal?
This is the maximum amount of wages the claimant must earn and the number of weeks that has had to elapse between the penalty start date and the claim effective date when self serving
What is 25xWBA and 15 weeks?
Staff should use this email address so that a SSN that has incorrectly reported wages can be resolved and correctly assigned.
What is dluicdwageassistance-labor@maryland.gov?
Staff should choose this option under the notes field when completing the Review IBIQ Response Work item because the claimant filed a claim in another state before filing their MD UI claim
What is Deny?
There are 9 options listed under the Work Search Requirement Drop down menu. Name any 4 of the 9.
Regular/No return date
Temporary Layoff/Return within 10 weeks
Job Attached/Return date more than 10 weeks
Union Hiring Hall
Extended Exemption/Return date 11-26 weeks
Special Exemption
Work Sharing
EB - Not Good Prospects
EB - Good Prospects
After creating a wage investigation dispute after the Review Wage Recheck work item is completed, but wages are still missing, there are several reasons this occurs. Name any 3 of the 5
What are
(a) The claimant worked for a rideshare provider such as Uber/Lyft or delivery service app such as DoorDash, Instacart, UberEats
(b) The employer indicates the claimant is an Independent Contractor, contract employee, or consultant.
(c) There's a reciprocal agreement in place.
(d) The employer failed to respond to the initial Request for Sep Info and subsequent requests for info,
(e) The employer never filed a wage report?
Verify the penalty start date and determine any wages the claimant has earned since the penalty start date by reviewing Wage Lookup and/or ICON to verify employment
What are the things that we need to check before we can end an indefinite separation penalty?
When the claimant also has a Review IBIQ Response work item, has an Alien-Unlawful Resident work item, the claim is UPFI, the employer listed under Unconfirmed Employment in the work item is an out of state employer.
What is when you are not supposed to complete the Review Wage Recheck Work item?
When searching for out of state wage and out of state claim information, the reason why staff should initiate a new IBIQ inquiry.
What is because an IBIQ response is a snapshot of the out-of-state data from the specific date the inquiry was received and active wage and/or claim data can change over time?