soft skills
Unlike hard/technical skills, these are personal traits like attitude, time management, and work ethic.
What are soft skills?
This type of communication accounts for over 50% of a message and includes posture, eye contact, and facial expressions.
what is non verbal communcation?
This is the term for the combined action of a group, especially when effective and efficient.
What is teamwork?
Being "chronologically dependable" or consistently arriving at work on time.
What is punctuality?
The first step of the problem-solving process is to clearly do this.
What is define the problem?
This trait involves being honest, reliable, and having strong moral principles even when no one is watching.
What is integrity?
This communication technique involves focusing fully on the speaker, nodding, and asking clarifying questions.
what is active listening?
This specific type of leader focuses on helping their team members grow and meet their needs first.
What is servant leader?
This is the standard of dress expected at a workplace, ranging from "Casual" to "Business Formal."
What is dress code?
This technique involves a group shouting out as many ideas as possible without criticizing any of them.
What is brainstorming?
This is the ability to adjust to new conditions or change your approach when a plan doesn't go as expected.
What is adaptability?
This is the most formal way to communicate digitally in the workplace, usually requiring a clear subject line and professional greeting.
what is email?
This occurs when there is a disagreement or friction within a group; it is a natural part of working in teams.
What is conflict?
This term describes the set of polite behaviors and "netiquette" used when communicating on the internet for work
What is digital professional?
This is a preconceived opinion about a person or group that is not based on reason or actual experience.
What is bias?
Often abbreviated as "EQ," this is the ability to recognize and manage your own feelings while also sensing the feelings of others.
What is emotional intelligence?
This communication system is clear and firm without being "passive" or "aggressive.
What is assertive communication?
In Tuckman’s Stages of Group Development, this is the stage where the team starts to resolve their differences and appreciate colleague's strengths.
What is norming?
Keeping private company information or client data safe and not sharing it with others.
What is confidentiality
This type of thinking involves analyzing facts and evidence objectively to form a judgment.
What's critical thinking?
A person shows this when they identify a task that needs to be done and starts it without being asked.
What is initiative?
In the communication process, this term refers to anything that distorts or distracts from the message being received.
what is noice?
This 7-letter word describes a situation where the final product of a team is greater than what each individual could have done alone.
What is synergy?
This is the total of your professional image, social media presence, and how you represent yourself to the world.
What is personal branding?
After implementing a solution, this is the final, crucial step to see if the plan actually worked.
What's evaluation?