On the Job Knowledge
Oh Captain, My Captain
Potpourri
Who Dat?
POETry
100

The AFE department of the FC could be seen as a "modern marvel" of machinery in the FC, and is often described as being very loud. What does AFE stand for?

What is Amazon Fulfillment Engine?

100

This high-ranking salesman and regional manager sitcom character, steals Todd's heart

Who is Dwight Schrute?

100

Name the actual title for the pop-up window used in Connect, which displays auxiliary states.

What is the Call-control panel, or CCP?

100
This Advisor revealed they have a thing for Pintrest and owls, and wouldn't mind sharing a meal with "Bluest Eye" author, Toni Morrison.

Who is Sylarina?

100

This topic should not be probed on, but rather probed around.

What is Organizing Risk?

200

The Compensation Tracker is a part of our standard work for our partners in AMZL. Name the organization under which AMZL is housed.

What is GSF - Global Specialty Fulfillment?


200

Liz Bowen is the only member of leadership who started as a tier one in the FC, and worked her way up and into Amazon Corporate. Name the last department in the FC she worked in prior to transitioning to the Advisor Team.

What is the Learning Department?

200

The months at which the POET team has been operating under that title.

What is 5?

200
This snow-sport enthusiast has a Masters in HR Administration and has the curliest-haired dog in the space.

Who is Fran?

200

AA states they are being bullied and the bully knows they are on the phone with Connections. What's the next step?

What is Immediately-Reach out to Leadership.

300

If you are completing a Career Choice case in the panaroma system you may be using the aux state of "Project." Name the term we use to describe this kind of work.

What is Non-Production Time

300

It goes without saying that Alicia has a lot of tattoos. On her left forearm there is a mechanical owl based on the character Bubo from this 1970s part-live, part-stop-motion animation film featuring a very young Professor McGonagall.  

What is Clash of the Titans?

300

The number of countries we support via our Advisor calls.

What is 19?

300

This individual knows a Masterfade like the back of their hand, and has performed with, and created "Vocally Self-Critical" the Amazon A Capella ensemble featured in the Christmas All-Hands.

Who is Jer?

300

In 2018, the POET team completed this number of Investigations on behalf of the associates. Guess this four-digit number within 300 cases. 

2692

400

In week 14, Workflow calculated a 57% average for this daily report compiled for shareholders in directly in field. 

What is the Return Rate Report?

400

Team Lead Chris Anderson is a wizard of many things, but travelling is a forte of his, as he now counts the countries he's been to at 32. Name the last country Chris visited. 

What is Thailand?

400

In the 50-page training manual provided to FC Learning departments, the function of hauling items is taken on by a lot of different types of machinery including a Tugger and Scissor Lift. Name the full title of this type of machinery.

What are powered industrial trucks?

400

This Advisor's first job was teaching computer skills bilingually. 

Who is Jorge?

400

This crab-peddling, harbor State Capital, on the East Coast, holds the current title for most Detects at a site.

What is Baltimore? (BWI2)

500

APAC has launched to both India and Japan raising the language count of the Advisor team. List all APAC specific languages.

What is: Japanese, Hindi, Telegu, Tamil, Gujarati, Kannada, and Marathi.

500

This hobby of Ava's has her keeling over. Some lingo she may use in the hobby might include: Jib, Helm, or Tack.

What is Sailing?

500

What is idle time (no calls coming in) known as in Connect Metrics?

What is Staffed time? 

500

This individual has what they call a "lucrative side-hustle" in portrait photography.

Who is Ali?

500

This term from the Advisor Conversation Technique,  assists Advisors in gathering information on the order of events.

What is Time Segmentation?

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