Competition
Customer Experience
Statistically Correct
General Knowledge
Dream Team
100

The main difference between Vancouver Community College and Vancouver Career College is?

What is one is a public institution and one is a private institution?

100

Customer Experience is focused on which of the following type of interactions?  Transactional or Relational?

What is Relational?

100

What % of our class capacity is currently full? Is it 75%, 80% or 85%?

What is 80%?

100
How many total hours is our MAC certificate course?

What is 20?

100

Which Admin team member is the only one to have experienced the "joy" of birthing a child....SO FAR?

Who is Gurpreet?

200

Which HCA college is located closest to our Surrey Campus?

Who is Cambria College?

200

Customer __________  is often confused with Customer Experience, but they are very different.

What is Customer SERVICE?

200

How many HCA graduates did we produce in 2022 including ESL/HCA? 660, 760,or 860

What is 860?

200

Where can you find the complete list of HCA schools in BC?

What is the BC Care Aide Registry website?

200

Which Admin team member holds a Masters of Science in Instructional Technology?

Who is Mirat?

300

What do private institutions CDI College and Vancouver Career College have in common?

What is the the same ownership?

300

What do we call the feelings of regret, anxiety and guilt that a person may experience following a significant purchase?

What is Buyers' Remorse?
300
Approximately what % of invited grads attend our graduation ceremony?

What is 50%

300

Which 2 practicum sites host 2 concurrent HCA cohorts?

Who are Elim Village and Broadway Lodge?

300

Which Admin team member would it be best to consult with if your cut became infected?

Who is Jastin?

400

On average, how long are the CSW programs offered at other Private College?

What is 1 year?

400

________ Listening is when you are fully aware and concentrate on what is being said rather than passively hearing what the speaker is trying to convey while doing/thinking about something else.

What is ACTIVE Listening?

400

How many students total graduated from CSW program in 2022? Is it 8, 11, or 17?

What is 11?

400

What does the acronym HCAP stand for?

What is Health Career Access Program?
400

Which team member ranks among Shein's top customers?

Who is Kyra?

500

Name 2 of 5 colleges other than Drake Medox who offer ESL/HCA program.

Who are Vancouver Community College, Stenberg, Gateway, Sprott Shaw & Western?

500

When does the Customer Experience journey end for our students?

When is NEVER?

500

What % of student exit survey responses came in at "5-Strongly Agree" during 2022?  Is it 72%, 82% or 92%?

What is 82%

500

Which population demographic does our AA program exclusively focus on?

What is the elderly?

500

Which Admin team member achieved a Master of Arts In Communication w/ Major in Integrated Marketing Communications in her home country?

Who is Khiara?

M
e
n
u