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100

This is the interest rate that all customer's purchasing a vehicle at Auto Express of Hamilton is charged.

What is 22%?

100

This current customer and JSR driver is on his 8th vehicle with Auto Express.

Who is King Dayshawn Bussie?

100

This is the day that a customer due on the 15th will get a $3 late fee added to account if not paid prior.

What is the 26th?

100
This is the number spot location of repossessions according to Service's parking lot.

What is the 500s?

100

This is the software used to provide points earned each month for predetermined department specific goals.

What is Nectar?

200

This is the form required to be filled out if a priced/for sale vehicle needs to go back to service.

What is a vehicle Recheck sheet?

200

This current customer and current employee is paying on two black SUVs and never shows up on the late list.

Who is Felipe DeAvila Esquivel (Alex)?

200

This is how many times an account may be repossessed before we can ask for balance in FULL.

What is two repossessions?

200

This is the PO420 code meaning.

What is Evap/Emissions code? (catalytic converter)
200

This is where the checks for transportation companies are kept when waiting for delivery.

What is the top left drawer of Sale's Manager Desk (Sam's Desk)?

300

This is the new document fee charged to customers at time of sale.

What is $387?

300

This Long John Silver's employee is a six time repeat customer with Auto Express of Hamilton.

Who is Dorothy Lunsford?

300

This is the new NSF fee added to a customer's account for a returned payment.

What is $45?

300

This is the day of the week that Lisa (Seat Lady) comes to do interior repairs.

What is Thursday?

300

This is the software needed to reprint contract for customer or to repossess a title.

What is SecureClose?

400

This is the name of the CRM software we use at Auto Express to track potential customers.

What is Dealersocket/Blackbird?

400

This is the customer that made Josh the escalade in the display case.

Who is Patrick Hamblin?

400

This is the Cure Fee a customer must pay in addition to past due balance once JS Recovery has hooked their vehicle in Montgomery County Ohio.

What is $340? (Equal to whatever is repo fee in county, $200 if Hamilton or Butler)

400

This is cost of a diagnostic fee.

What is $95?

400

This is the preferred location for transportation drivers to park when unloading truck.

What is black top behind 3000 Dixie Hwy (Old Detail)?

500

This is the max payment % according to underwriting score sheet a customer can pay regardless of their score.

What is 33% of net income after rent?

500

These twins have referred more customers than anyone else.

Who are the Richmond Twins (Kristen and Shannon)?

500

This is how you add a repossession fee to a SKIPPED account.

What is post "charge off adjustment"?

500

This is where the GPS tracker is installed on a vehicle.

What is the ODB2 reader?

500

This is the policy number for CPI insurance.

What is the customer's iDMS account number?

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