Auto Express
Collections
Admin
Sales
Silver/Gold
100

Auto Express' colors are Red and Yellow patterned after this local high school.

What is North College Hill? (Where Josh went)

100

Besides "repossession" and "contract" this is another word that should not said during a collections call.

What is "NO"?

100

Collected CPI is a "pass through" expense, which means Auto Express keeps this much of the collected CPI dollars.

What is zero?

100

The five lines where vehicles are parked for sale are; Bobmeyer, Dixie Hwy, Daisey, 3000 Dixie (old detail), and this one. 

What is White City?

100

This is the longest-tenured employee at Auto Express.

Who is Chris Craft?

200

In 2023, Josh Sellers won an award for "dealer of the year" according to this organization.

What is the Ohio Independent Auto Dealers Association?

200

Besides the notes tab in iDMS, this is where you can look to see if an NOI has been generated.

What is the ECabinet?

200

When a customer whose vehicle is titled in Kentucky pays off, you need to sign this to remove our lien.

What Title Lien Statement?

200

This is the form used for a trade in, with an Ohio Title.

What is a 3-way power of attorney? Use to be a 4-way.

200

This employee has three children and recently purchased their first home in Middletown.

Who is Sam Coots?

300

Auto Express of Hamilton has four core values; Determination and Integrity are two of those values, one other value is...

What is Service? or What is Reliability?

300

After broken promises, this is the category or type of account that should be worked daily.

What is Repo Requests for tomorrow? Those accounts that are on repo board for tomorrow

300

The gentleman (Bob) who does quarterly CPI training is from this company.

What is Birkshire?

300

When scoring an application, this is the deduction for a potential customer living 30 miles away.

What is -2?

300

Miracle's husband has shoes that have been flatten on the back indicating he is from this group of islands.

Where is Micronesia?

400

This is the year that AEX Credit Services was created.

When is 2016? May.

400

There is a sign on a wall in the Collection's Department that read "(This) collects the account."

What is curiosity?

400

To get a check from a third-party insurance company two forms are required. Auto Express must sign the LOG and the customer must sign this.

What is a POA (power of attorney)? 

400

This is the fine, per vehicle, for not having the proper buyer's guide in a vehicle for sale.

How much is $10,000?
400

Aleesha's father was unable to teach her Spanish even though he is fluent and from this Latin American Country. 

Where is Puerto Rico?

500

This is the year Auto Express closed its doors on Saturdays and Sunday.

What is 2022?

500

This is the report you must generate in Blytzpay to show any payments that may not have posted to iDMS.

What is the Reconciliation Report?

500

This is the current discount on the notes Auto Express sells to AEX.

What is 35%? Soon to be 27%.

500

The down payment stickers are purchased from this company.

What is ADSCO?

500

This employee recently worked at a car wash before coming to Auto Express.

Who is Lilly?

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