The item that you are asked to present when you go to the doctor's office so they know who to send the bill to.
What is an ID Card?
100
Rewards that members get for enrolling in a program or completing a program or task.
What is an incentive?
100
After the removal of the malformation on my big toe, I got this that explained exactly what Aetna paid for and how much of the total cost I'm responsible for.
What is my EOB?
100
I can use this tool when I need to find a urologist.
What is DocFind?
100
Rather than phencyclidine, in Ann's world PCP stands for this.
What is Primary Care Provider?
200
The service Ann provides to you if you lose your ID card.
What is printing assistance?
200
The length of time normally required to complete a health assessment.
What is 20 to 30 minutes?
200
My college student son had to have his stomach pumped last month and Aetna wants to make sure my benefits are coordinated to cover it, so they leave me one of these on my claim.
What is a remark?
200
DocFind can help me find this, so I can get my prescription for Nexium filled.
What is a pharmacy?
200
In the world of Aetna, your PCP might be one of these.
What is family practice, internal medicine, pediatrics, or general practice doctor?
300
The place where a user can find the address or fax number for where to turn in the specific form.
What is on the form itself?
300
The only person who has access to your health assessment information.
Who is yourself?
300
The place that an EOB can be printed from.
What is Navigator?
300
This is a personalized health-information search engine that helps you learn more about diseases, symptoms, conditions, and treatment options.
What is SmartSource?
300
When I can change my PCP.
What is anytime?
400
The login status required to fill out an online form about your other health plans.
What is Logged In?
400
One of two places you can find incentive information?
What is Navigator/AetNet?
400
These types of codes are stored in a table that is maintained by Next IT, based on information provided by Aetna.
What are Remark codes?
400
If I am on a Student Heath Plan I cannot use this tool.
What is Member Payment Estimator?
400
These are two of the four places where PCP information is located.
What is Navigator, Aetna.com, AetNet, DocFind? (any two)
500
This is the only state in the Union that has its tax form on the forms page.
What is Massachusetts?
500
Aetna will ensure this, so that no one knows the information on your health assessment but those you choose.
What is anonymity?
500
The page where this information is found: Date of Service, Member, Provider/Facility, Status, Claim Amount, Paid by Plan and You May Pay.
What is the Claims Listing Page?
500
I am able to search "projectile vomiting" using this tool.
What is SmartSource?
500
8262d
What is the new project to enhance Ann’s knowledge of PCPs?