BRONZE
Do we use the Formulary to check if a medicine is Cover in Facets?
No, we use it in Maestro
What's the number of our Wave in IFP?
IFP WAVE 12
Do we need to verify the account in FACETS?
Yes
Do we handle Spanish Calls?
Yes, we do.
¿Cuál es el océano más grande del mundo?
El Oceano Pacifico
Can we check if a member already paid a Medical Claim in Maestro?
No, we cannot.
Mention the name of the plan that covers Virtual Care!
Galilleo
Does a medical claim can take more than 3 months to be completed?
Yes.
What are the two types of payment we can take?
Credit Card and EFT
Ottawa
What's the name of the KC Where we are able to find any link we need to have?
IFP Tool Box
What are the two types of Deductibles?
Individual and Family
What's the name of the Tab in order to see all the plan information in Maestro?
Plan Tab
What's the name of the tool in order to place ourselves in Aux (meeting, ready, ACW)?
VCCD
¿Cuál es el país con menos habitantes del mundo?
La ciudad del Vaticano
Mention the name of the tool or link where are we able to know the cost of a Medicine!
Doc 360
What's the time frame in order to send a Medical Claim to review?
3 to 9 months
Mention the category we need to select in order to send a Medical Claim to review!
Review - Actions Required
What are the status of a Prescription Claim we can have?
Paid, Rejected and Reversed and cancelled.
¿Cuándo descubrió Cristóbal Colón a Honduras?
En 1502
Mention one reason why a Prescription Claim can be rejected!
1. Refill to soon
2. Not cover medicine
3. Excluded Quantity
Click in End call
In Facets.
Mention the two information we need in order to see the price of the medicine in Doc 360!
ID PLAN
Number of the plan
¿Quién saltó a la fama en 2008 con el lanzamiento del single "I Kissed a Girl"?
Katy Perry