Schedule
What are the "names" of blocks we use to set doctors schedules up for success?
(BONUS 100 PTS): Give an example of what you would schedule in each block
ROCK, SAND, SAY YES
ROCK- RCT, crown & build up
SAND- 2 MOD on #13 and #14
SAY YES- limited just called in pain after eating carmel popcorn wants to be seen asap
What is hygiene's daily goal in order to bonus?
$1250.00
What is the offices total AR?
$60,915
What does SOG mean?
Same office growth
What does PCSB mean?
problem, consequence, solution, benefit
What does YT2 mean?
Yesterday, today, tomorrow
How many cases YTD has the office closed for invisalign?
(BONUS 100pts: What is the offices goal monthly?)
1 case start
8 cases (1 per week per provider)
What does DSO stand for?
Bonus (200 points) what is your DSO?
Days sales outstanding
9
List out the options for family of financing
Care credit, Fortiva, My smilecare, HFD
69%=484 calls
What is June's production goal?
$75,259
How many sites of Curodont have we completed?
77
How much in adjustments have we done MTD?
(BONUS 100 PTS): What is the goal % to be at?
$7297.20
2-3%
What are the 6 SRS steps?
Schedule response system:
1- DPS blocks
2- Confirmation Policy
3-DR HYG
4-Schedule Guidelines
5- Reappt with 2 appts
6-Referrals & employees
What does MMFI stand for?
Make me feel important
How many days have we hit our daily streak?
BONUS (100 points) Where can you find this info?
3 days!!! HBE :)
How many NPs have we seen this month?
105
What is the office collection goal?
$150,000
What does the 2x2x2 system mean & how do you implement it?
2 day, 2 week, 2 month follow ups with patients to ensure 2 appts are always scheduled
What is your offices goal for PG?
96
What is our TTA?
16 days
What is the "Super GP" Model?
33 Crowns, 3 Endos, 1 Invisalign, 13 EXTs, @ $80k in production
True or False:
When applying patients through Versatile, it will hit the patients credit score as a hard pull.
FALSE!
Versatile is now our new one-stop shop for ALL patients to have a 99.9% approval rates for all of our financial partners WITHOUT hitting their credit! The only time credit will be effected is if the patient defaults on any loans.
What are the 13 dots?
service swot, disc, transfer, smile swot, dbm/et, transfer, doctor tx, doctor close, transfer, transfer, 10-steps, firm financial, say yes/deliver tx
What does LCQAC stand for?
Listen, Cushion, Question, Answer, Close