SELF CARE
Environment of Care and Compliance
Hospice Diseases and Patterns of Illness Progression
Grief & Loss
Holistic Care and Support of the Family
100

True or False: 

Feelings of helplessness is one sign of Compassion Fatigue and Burnout?

True

100

Incident Reports and Customer Concerns are reported in what area of Blink?

Hub/Formstack Forms

100

What are two common symptoms in terminally ill patients?

Pain, trouble breathing, nausea/vomiting, constipation, delirium.

100

Name 3 Factors that could influence the grief process:

Personality, culture, gender, age, type of death, relationship with the deceased person.

100

True or False:

We don't need to assess for spiritual or emotional distress if Social Work or Chaplain are declined. 

False

200

Name one way you can take care of your needs physically.

Exercise, sleep, good nutrition, physical touch

200

Who should you speak with first if you believe an individual’s health is at risk?

Report to your direct manager/supervisor

200

Name the scale used to measure end stage Alzheimer's Disease:

FAST Scale

200

True or False: 

Grief is a normal, natural and expected response to significant change and/or loss in life.

True.

200
True or False: 


Chaplains offer support for only specific religions or practices?

False

300

True or False: 

Decompression Routines allow you to diffuse physical energy developed from work.

False: Emotional energy

300

Name one Bag Care, Handling, or Storage guideline:

Launder bag annually or sooner, if visibly soiled; store bag in the trunk of your car inside a hard barrier with high sides and a lid; when in the patient’s home, place the bag on a chux on a clean, hard surface; hang your bag somewhere it does not touch the floor if no clean place available; don’t place non-rolling bag on floor

300

Visits in the last days of life should start how many days prior to passing using our best clinical judgement?

7 days

300

True or False: 

Part of our role is to help normalize grief.

True

300
Recap 2 of the types of Communication barriers:

cognitive, visual or hearing impairments, language barriers, health literacy barriers, and how we communicate with the family.

400

What is a form of burnout that manifests itself as physical, emotional, and spiritual exhaustion?

Compassion Fatigue

400

Name the 4 Levels of Care:

Routine, GIP, Continuous Home Care, Respite

400

Name 4 of the 9 Common Disease in Hospice:

Cardiac, Respiratory/Pulmonary, Renal, Liver, Cancer, ALS, Stroke, Coma, Dementia(s)

400

Name the 5 Stages of Grief:

Denial, Anger, Bargaining, Depression, Acceptance. 

400

The PCG receives this after the patient passes away.

The CAHPS survey.

500

Coping Tools must be:

Attainable, enjoyable, and possible

500

What are the 4 types of discharges in hospice?

Moving Out of Service Area, Transfer to Another Hospice, No Longer Meeting Hospice Criteria, Discharge for Cause

500

Name 2 indicators of Hours-Final Moments of Life:

Cheyne Stokes Respirations/Guppy Breathing, mouth open, eyes glossed over, pupils dilating, faint pulses

500

Name the 5 pieces that are a compilation of influences that make up grief:

Feelings, thought processes, physical sensations, spiritual sensations, behaviors and social norms.

500

Name 3 ways we can hold space for others:

Learn how to sit in uncomfortable situations, read the room, allow moments of silence, listen x 3, validate and repeat back, ask open ended questions.

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