types of AHC
Service when you can't access healthcare physically
What is telehealth? (e.g. nurse-on call -1300 60 60 24, virual emergency care, VVED etc.)
pros for the emergency department (for the patient)
Access to a wide range of hospital services
Well-known place for after-hour support
Free if public
etc.
con of EDs
- overwhelming of EDs due to patients unsure where to go
- longer wait times for patients
- stress on doctors and healthcare professionals to triage and get through all patients
number to call for health emergencies on campus
000
example of an in-person AHC service
- after hour GP clinics
- emergency departments/ 000 ambulance
- urgent care clinics (free walk ins e.g.)
similarity between telehealth (VVED), urgent care clinics, and EDs
they accept bulk-billing ! (/free on medicare)
con for doctors from AHC
- disrupt personal routine
- different times compared to others (harder for social connection e.g.)
- mental health + stress, exhaustion
- may give incorrect care if not at their best
The 3 kinds of visits urgent care clinics accept
What are walk-ups, referrals, pre-booked appointments
This is what VVED stands for
What is Victorian Virtual Emergency Department?
pros of AHC for patient mental health
- less anxious / more at ease
- less time worrying
- greater support/ immediate support
- less fear of additional complications
disadvantage of telehealth
- difficulty completing physical examinations
- patient limitations (understanding instructions/ giving info)
- missing something / info
- lack of rapport
who is someone you can talk to if you're struggling (monash specific)
priya and barb! or Dr Shu Min, Dr Danielle Dowman, student support services, MUMUs committee community&wellbeing
A public and private example of telehealth
Public: VVED, better health, nurse on call, virtual women's health clinic, telePROMPT (mental health support by Ambulance Victoria)
Private: MED (my emergency doctor), Doctor's on demand, novocare, updoc, etc
pros of telehealth on EDs
- less strain on limited resources
- greater distribution of patients
- reduced geographical barriers/ other barriers on accessing health services
who pays for doctors paying AHC
state/ territory health departments (public)
medicare benefits schedule billing (private)
financial issues relating to distribution of funding
emergencies on campus number (all)
0399053333 (all emergencies, not just health)
In Sunny's case, where should she have gone if she wanted to get immediate support
Urgent Care Clinics - from Monash website
injuries and illnesses requiring urgent attention but not an emergency response
mild and moderate infections
fever
suspected fractures and sprains
minor cuts, burns and bites
pain when urinating
heartburn, vomiting, diarrhoea or abdominal pain
headaches, migraines.
alternative of medicare for international students for after health care
OSHC (Overseas Student Health Care)
yay!
is it ED or ER in Australia
ED (i vote to change to ER)
national home doctor's number
13SICK / 13 7425- bulkbilling available