Application 95 - Filing/Dependents
Application 100 - Credits
Application 102 - Deductions
Application 110 - Income
ITLA/Cumulative Authority
100

I am calling to ask what forms to use to file. What ITLA would you use?

What is Which Form to Use

100

This is the maximum amount of the Child tax credit for 2024.

What is $2000.00

IRM 21.6.3.4.1.24

100

This form is used when itemizing one’s deductions.

What is Schedule A?  1040 Instructions

100

This form is used when there are additions to income.

What is Schedule 1?     1040 instructions

100

The taxpayer stated, "I don't think I will be ready to file my 2021 return by the regular due date." The CR states you can file an extension. Was the CSR correct?

False

The CSR should have stated "Are you asking if you can file an extension"

200

Taxpayer called in to find out if they have to report the SSI benefit, she gets. What ITLA are you going to use and what does it say on the bottom of the 8th question.

What is Filing Requirements (Who Must File)

Note to assistor: Social Security benefits do not include Supplemental Security Income (SSI) payments, which aren't taxable.

200

The non-refundable CTC credit is reported on Form 2441 on which line ____?

What is Line 11?

200

This amount can be deducted as a Charitable contribution for a single taxpayer who chooses not to itemize their deductions.

What is $300?  Pub 526

200

Susan will report her W-2 wages on:

What is form 1040 line 1?   1040 instructions

200

The use of this is mandatory when TED (Taxability, Eligibility, Deductibility) is on the table.

What is ITLA? IRM Reference: 21.3.4.9.1

300

What goes on the 1040 for a Decedents return?

What is Write the word DECEASED, the decedent's name, and the date of death across the top of the tax return.

300

If I have unearned income, can I claim the EIC credit?

What is No, Why?

Response

You are not eligible for the Earned Income Credit.

You must work and have earned income to qualify for this credit.

Pub 596

300

Taxpayer calls in and ask can I Deduct the SSA and Medicare taxes taken out my check by my job? Which ITLA are you going to use?

What is SSA and Medicare Taxes paid by employer

300

Tom received a Turkey and a $5,000 bonus from his employer. He will report this as income.

What is the $5,000 bonus?  Pub 525

300

Review first to assure this is correct then provide in its entirety to the taxpayer once an ITLA has been completed.

What is the ITLA response?

400

If the Taxpayer calls in and states, I get SSA and I want to know if its Taxable. What do you tell the taxpayer?

What is "I apologize I do need to get you over to IRAs, Pensions, Social Security Benefits. Please hold for the transfer" 

400

I am calling to see if I can claim the clean vehicle credit.

If call is received on the tax law line, the caller should be referred to Frequently Asked Questions FAQs about the New, Previously Owned and Qualified Commercial Clean Vehicles Credit.

Out Scope (Tax Law)

Alert 24A0286: Form 8936, Clean Vehicle Credit  

400

This is the maximum amount of educator expenses for a single taxpayer deductible on Schedule 1.

What is $250?  1040 Instructions

400

Student loan interest deduction is a deduction to what?

What is income?  Pub 970

400

What 3 ITLA's are listed under Cumulative Authority?

Amending Individual Tax Returns (Form 1040X) 

Electronic Filing Options, including Free File Requirements 

When to File - Due Date of Return/Extension to File

500

Clark has 1 dependent daughter and has not remarried. Clark will use this filing status for 2024 after his wife passed away in 2023.

What is Married filing jointly?    Pub 501

500

My mom is claiming me on her return can I still claim the AOTC?

Response:

American Opportunity Credit

You are not eligible to claim the American Opportunity Credit.

Lifetime Learning Credit

You are not eligible to claim the Lifetime Learning Credit.

You are not eligible because you are being claimed as a dependent on another person's tax return for 2024.

500

John used this as his standard deduction for 2024 because he is single, born in 1959 and blind.

Response:

The standard deduction amount for the tax year you are asking about is $18,500.00.

The regular standard deduction based on the filing status of Single for 2024 is $14,600.00.  

Extra Deduction for 65 or Older and/or Blind

There is an extra standard deduction when you are age 65 or older and/or blind.

The extra amount is $3,900.00.

500

Which of the following is considered NON taxable income? Railroad unemployment benefits or public welfare payments based on need.

What is Public welfare payments?  Pub 525

500

When a call comes in on 231 what is the first thing you need to do?

What is Take TED off the table. 

(Taxability, Eligibility, Deductibility)

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