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100

A caller has just said that they have been contacted by an IRS assistor asking them to call the IRS. This is a valid transfer or Invalid transfer?.

A: Valid

B: Only if Sergio says so

C: Invalid

D: Only if they provide the name of the IRS agent they spoke to

A: Valid

100

Do I need to file a form 8379 if my spouse owes a federal or state debt and I do not?

A: Only on Tuesdays

B: No

C: Yes

D: If the Spouse if critically injured

B: No

100

I think someone's trying to scam me out of my wallet with ACTC emails how can I avoid these scams? [hint there may be more than one right answer]

A: go off the grid entirely

B: Avoid opening emails with attachment and links claiming to have special information on the ACTC

C: send the suspected email to your local authorities

D: Forward the suspicious email to phishing@irs.gov

B & D

100

I don't want this ACTC check I'm paranoid I'll owe money to the government for this, how do I send it back?

A: you can't, no givies backies

B: Write "Void" in the endorsement section on the back of the check. Mail the voided Treasury check to the appropriate IRS location listed below. Don't staple, bend or paper clip the check.

C: Submit a personal check or money order payable to "U.S. Treasury" to the appropriate IRS location listed below. In the memo line, write “AdvanceCTC” and the Social Security number or individual taxpayer identification number of the recipient of the check or deposit.

D: Just send it back without any modifications

B: Write "Void" in the endorsement section on the back of the check. Mail the voided Treasury check to the appropriate IRS location listed below. Don't staple, bend or paper clip the check.

100

My child passed away last month, will I still recieved ACTC payments?

A: No they must be alive

B: If your qualifying child was alive at any time during 2021 and lived with you for more than half the time in 2021 that the child was alive

C: Yes

D: Yes but only for the period they were alive

B: If your qualifying child was alive at any time during 2021 and lived with you for more than half the time in 2021 that the child was alive 

200

Help my GMP says payment status not available, why does my gmp say that!? [hint there may be more than one answer]

A: We haven’t yet processed your Economic Impact Payment 

B: You forgot to fill out your tax return

C: You aren’t eligible for a payment 

D: you clicked a wrong button, don't worry we'll transfer you over to a representative who can fix it

A&C

200

if the caller was rejected after filing their 2020 tax return and they do not understand why, it is a valid transfer or invalid Transfer?

A: Valid

B: Only under the light of the full moon on the summer solstice

C: invalid

D: only on tuesdays

A: Valid

200

My Spouse and I only received half of our EIP 3, why?

A: you were only eligible for half of your EIP 3

B: Are your certain your spouse didn't hide half of it?

C: married taxpayers who file a joint tax return may get their third payment as two separate payments The second half may come the same week or within weeks of the first half.  

D: married taxpayers who file a joint tax return may get their third payment as two separate payments The second half will arrive within 3-5 weeks of when you receive the first half. 

C: married taxpayers who file a joint tax return may get their third payment as two separate payments The second half may come the same week or within weeks of the first half.  

200

How does the first phaseout reduce the 2021 CTC to $2000 per child

A: they used the force

B: The first phaseout reduces the Child Tax Credit by $50 for each $1,000 (or fraction thereof) by which your modified AGI exceeds the income threshold described above that is applicable to you. 

C: they called up a Q

D: The first phaseout reduces the Child Tax Credit by $500 for each $1,000 (or fraction thereof) by which your modified AGI exceeds the income threshold described above that is applicable to you. 

B: The first phaseout reduces the Child Tax Credit by $50 for each $1,000 (or fraction thereof) by which your modified AGI exceeds the income threshold described above that is applicable to you. 

200

I like having my CTC all at once, so What if I do not want to receive advance Child Tax Credit payments?

A: you can't, it's a lifelong commitment

B:If you prefer not to receive monthly advance Child Tax Credit payments because you would rather claim the full credit when you file your 2021 tax return, or you know you will not be eligible for the Child Tax Credit for your 2021 tax year, you can unenroll through the Get My Payment tool

C:If you prefer not to receive monthly advance Child Tax Credit payments because you would rather claim the full credit when you file your 2021 tax return, or you know you will not be eligible for the Child Tax Credit for your 2021 tax year, you can unenroll through the Child Tax Credit Update Portal

D: let me get you over to a representative that can do that for you

C: If you prefer not to receive monthly advance Child Tax Credit payments because you would rather claim the full credit when you file your 2021 tax return, or you know you will not be eligible for the Child Tax Credit for your 2021 tax year, you can unenroll through the Child Tax Credit Update Portal

400

Which one of the following is true about EIP cards

A) they're Reloadable

B) They make great shurikens

C) They're magical cards from the Government holding all our Money

D) The funds on the card are Transferable

D) The funds on the card are Transferable

400

what is the child tax credit phone number? 

a. 888-709-0097 

b. 800-908-4184

c. 888-908-4184 

d. 800-899-0966

b. 800-908-4184

400

What happens if I miss the unenroll deadline? 

A: You will not get the next scheduled advance payment until we process your request to unenroll. 

B: Nothing you still unenroll cause you told us

C: You will get the next scheduled advance payment and you will have to wait a year to request to unenroll. 

D:You will get the next scheduled advance payment until we process your request to unenroll.

D:You will get the next scheduled advance payment until we process your request to unenroll.

400

What does it Mean to Have a SSN valid for Employment

A: It means If an individual was a U.S. citizen when he or she received the SSN, then it is valid for employment in the United States. 

B: If an individual was a U.S. citizen after he or she received the SSN, then it is valid for employment in the United States. 

C: If “Not Valid for Employment” is printed on the individual’s Social Security card 

D: if “Valid for Work Only With DHS Authorization” is printed on the individual’s Social Security card and the DHS authorization is in question

A: it means If an individual was a U.S. citizen when he or she received the SSN, then it is valid for employment in the United States. 

400

Which of the following is a proper Transfer reason 

      A: Requesting to change direct deposit information 

      B: Advance Child Tax Credit was issued to an incorrect address  

      C: Caller sees “A condition has been identified that’s preventing your access to this service” message in the CTCUP 

       D: Questions about authenticating through the ID.me process to make changes to the Child Tax Credit Update Portal (CTCUP 

 C: Caller sees “A condition has been identified that’s preventing your access to this service” message in the CTCUP

600

If a caller is upsets and threaten their life. Do you: 

A) Call a friend 

B) Go live on Facebook and tell everyone

 C) Immedately message a supervisor with  callers information 

D) Laugh and tell them to do it

If your picked anything other than C......why?

600

How long can you remain in Available status?

A: 6 minutes

B: 10 minutes

C: 6 seconds

D: As long as you need

A: 6 min

600

What is a proper Eligibility Requirement for you to receive EIP 3

A: you make enough money to make Scrooge Mcduck jealous

B: You're a spouse for an individual with a proper SSN

C: you were a good individual all year for Santa

D: You have a valid SSN or have an active military Spouse

D: You have a valid SSN or have an active military Spouse

600

 Which of the following is NOT a way to check on the amount of my EIPs 1 and 2 for the RRC


    A: Notice 1444, 1444-B

    B: Get My Payment   

    C:  Online Account

    D: Account transcript

 B: Get My Payment

600

Exactly how would my RRC affect my Tax Refund? (pulled from RRC Faq E4)

      A: it increases your refund/decreases amount owed 

      B: it does not, it gives you extra money based off the worksheet

      C: it makes the the tax debts scared and shrink to a smaller size

      D: it gives you free tickets to a theme park of your choice

A: it increases your refund/decreases amount owed 

1000

So I got my third EIP but it did not include my spouse or other dependents what do I need to do, if it helps I am a non filer

A: file a tax return for 2020 with your spouse and claim all your dependents.

B: File for the 2021 RRC

C: Ask your bank nicely if they'll fix it for you

D:  file a tax return for 2021 Tax return and claim your spouse and other depentents 

A: file a tax return for 2020 with your spouse and claim all your dependents. 

1000

My Spouse is deceased will they still be eligible for the EIP3?

A: Saddly no

B: Only if they passed away after Jan 1 2021

C: Only if they passed away before Jan 1 2021

D: If they are playing dead

B: Only if they passed away after Jan 1 2021

1000

So I forgot to claim the RRC on my tax return, what do I need to do to claim it.

A: File a form 1040

B: Wait for the IRS to fix it

C: File a form 3911

D: File a Form 1040-X

D: File a form 1040-X

1000

What can I do if I think my ACTC for the month is incorrect?

A: Update the information on the CTCUP

B: Review the letter 6416 and then file a 2020 tax return or update information on the CTCUP

C: review the Letter 6417 and then file a 2020 tax return or update information on the CTCUP

D: Hold on a moment while I correct the issue

C: review the Letter 6417 and then file a 2020 tax return or update information on the CTCUP

1000

Does my child need a valid SSN for employment to qualify me for the CTC?

A: your child must have an ITIN that is valid for employment.

B: your child must have an SSN that is valid for employment. 

C: No you just have to prove the child is yours

D: only after the Child does a blood test

B: your child must have an SSN that is valid for employment.

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