Mindset
This concept shifts the focus from local optimization to overall throughput and value delivery.
What is global optimization?
This approach is important to ensure that multiple perspectives are represented and engaged in order to deliver innovative and value-focused solutions.
Why is collaboration so important?
Lean practices apply best to repeatable, operational processes that are reasonably well defined.
When would I use Lean instead of Scrum?
The Journey is on-going, and will never be 'complete'. Here at CMG, different areas of the organization are at different levels of maturity and adoption.
When will CMG be complete with its AGILE journey?
Check out the training calendar on Career Academy, or send an email to MB-AgileContinuousImprovement.
Where can I learn more about training related to Agile, Lean, Six Sigma and People change management?
Instead of always being the subject matter expert, and always telling the team what to do - this type of leader focuses on setting a vision, coaching, facilitating and mentoring team members.
What is a servant leader?
This term refers to the most efficient and effective way to perform work as we now know it.
What is standard work?
The product owner (or business owner on Transformation projects) has primary responsibility for this.
Who has the primary responsibility for the product backlog?
This is a lightweight assessment of a team's agile adoption.
What is an agile maturity assessment?
Allowing slack in a team's capacity will encourage and facilitate this. Do not fill the team's capacity 'to the brim' all the time.
Currently, most teams do not have adequate time for this.
How can we encourage and facilitate Innovation?
A way of thinking about an activity and seeing the waste inadvertently generated by the way the process is organized
What is Lean Thinking?
<Blank> is a pillar of scrum that ensures that significant aspects of the process are visible to those responsible for the outcome, and helps ensure that decisions are based on reality.
What is transparency, and why is it important when working in a team?
A structured approach to tackling organizational problems by eliminating variability and reducing risk based on data driven decision making.
What is Six Sigma?
A systemic approach to determine the relationship between factors affecting a process and the output of that process (i.e. used to find cause and effect relationships), allowing you to manage process inputs in order to optimize your output.
What is a Design of Experiment?
Reducing cross-team <blank>s allows teams to deliver value more quickly, and more predictably.
When multiple teams are required to deliver value, there is a greater likelihood of delays and/or miscommunication.
What is the value proposition for reducing cross-team dependencies?
Currently, most teams and programs have many cross-team dependencies.
Advantages of working in this way include:
1. Faster delivery to market
2. Faster feedback loops from customers
3. Ability to adjust course more frequently
What are some of the key advantages to working on small batches or smaller increments of work ?
A recurring meeting for a team to identify and remove roadblocks, gain alignment, and ensure the business is on track.
What is a huddle? (Acceptable answer is daily scrum or stand-up)
A tool that measures how a process changes over specific time periods and also displays process capability measures.
What is a Control Chart?
<Blank> describes a need from a customer perspective, defining WHO needs WHAT and WHY. The preferred format is: As a WHO, I need WHAT so that WHY.
What is a user story (or PBI)?
A <Blank> person develops skills beyond their core skillset in order to maximize their contribution to team success.
As we build more cross-functional teams, we will be asking team members to learn and utilize new skill sets in order to meet team objectives.
What is a 'T-Shaped' person, and why is this important to success with agile?
An approach for making decisions that are backed up by hard data rather than making decisions that are intuitive or based on observation alone.
What is Data Driven Decision Making (DDDM)?
Don’t accept an error. Don’t create an error. Don’t pass on an error.
What is quality at the source/zero-defects?
<Blank> is an organizational technique to create and maintain workspaces and documentation.
What is 5S? (Sort, Set in Order, Shine, Standardize, Sustain)
Define, Measure, Analyze, Improve, Control.
What are the phases of Six Sigma – DMAIC?
If there are multiple <blank>s, priorities are not clear; therefore the team cannot be sure that they are taking on the highest valued work.
While progress has been made, there are still areas of the organization that do not have one prioritized / ordered backlog that reflects priorities of work.
Why should a team be working from only one product backlog?