Intro to Agile
Change & Culture
Customer Collaboration
Agile Ways of Working
Potpourri
100

The Agile mindset is comprised of this many principles.

12

100

Fill in the blank with one word: “Agile is a ____.”

Mindset

100

A way to gather user requirements that helps us take on the perspective of our customer. One format is: “Given (scenario), when(user action), then (expected functionality).

A User Story

100

This is the Agile principle that encourages interactions between people to be more human with each other and does not necessarily need to be “in-person.”

"Face-to-face is best"

100

This person's superpower was focus and the ability to tune out everything around them.

Agnes!

200

Agile values THIS over processes and tools.

Individuals and interactions

200

A team that has the autonomy to choose how best to accomplish their work, rather than being directed by others outside of the team, is called this.

A Self-Organizing Team

200

This is one of the human-centered design methods we covered that help us understand how customers interact with your services.

Empathy maps
Journey maps
Personas

200

This is the Agile principle described as “the art of maximizing the work not done.”

Simplicity

200

This is the public service profession DeAngelo used to be in.

Firefighter
(Military service member also accepted!)

300

Agile values THIS over following a plan.

Responding to change

300

A concept that allows us to create environments of trust, free of judgment or punishment, is called this.

Psychological Safety

300

This 3-letter term describes a product that has been minimally developed but meets the baseline requirements of the user. It's typically used to get fast feedback and to spur future iterations.

MVP (minimum viable product)

300

A team may consider limiting this and experiment with how it increases or decreases their output during a given iteration.

Work in Progress (WiP)

300

This teammate enjoys listening to podcasts about poetry.

Clarance!

400

This Japanese term describes the phases for mastering any knowledge or practice.

Shu-Ha-Ri
(Follow the Rule - Be the Rule - Break the Rule)

400

These are the 5 stages of Tuckman's Model Phases of Team Development

What are:
Forming
Storming
Norming
Performing
Adjourning

400

This is where Agile teams often put new ideas they have gathered from their customers, and is a good place to help teams prioritize ideas against other ideas.

The Backlog

400

This is an ongoing, neverending effort to enhance products and services based on user feedback and team retrospectives.

Continuous Improvement

400

This was the name of the fictional user persona created by Rebecca and the Software M&O team?

"Ima User"

500

This was flagged as the "Critical!" step in Kotter’s Model for Successful Change?

Communicate for Buy-in

500

This is the #1 thing leaders can do in order to empower their teams.

Create and communicate a guiding purpose/vision.

500

This term is the one missing from these 5 stages of design thinking:
Empathize
Define
Ideate
Test

Prototype
500

This is a Japanese term for continuous improvement, adopted by the Toyota Production System.

Kaizen

500

This was the funny (but incorrect) answer Jason gave for one of the types of psychological safety.

Exile Safety ;)

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