Welcome to AGS!
What does AGS stand for?
Adroit Global Service
What does RCM stand for?
What does CAPC & CAC stand for? What's the difference?
Computer Assisted Professional Coding (Provider/Physician Groups)
Computer Assisted Coding (Facility/Hospital Systems)
What is autonomous coding?
Technology/Automation + Services/People
combining our advanced AI and award-winning coding services into one seamless, effortless solution.
What are our Core Values?
Respect, Collaboration, Integrity, Communication, Empathy, Sustainability
When was AGS Founded?
2011
What does HIM stand for?
Health Information Management
What does IA stand for?
Intelligent Authorization
Define interoperability.
the ability of computer systems or software to exchange and make use of information.
Who is your Demand Gen Leader?
Jared Bruley
Finish the phrase: "The right technology..."
....the right people, or a combination of both"
What is the LAST step of the revenue cycle?
Payment Collection & Follow-Up
What is Availity?
AGS's Rev Cycle Technology: Clearing House / Connecting Health Payors to Health Systems
What is NLP?
National Language Processing: a branch of Artificial Intelligence focused on enabling computers to understand, interpret, and manipulate human language.
AGS email for Sales Enablement assistance is...
salesopssupport@agshealth.com
As of today, the TWO largest areas for AGS growth is...
Clinical Administrative Services (Philippines/Mexico)
Underpayments
What is CMS?
Centers for Medicare & Medicaid Services and Content Management System
Intelligent RCM Engine is also referred to as....
Adroit
What's the difference between IFC & PFC?
Integrated Financial Clearance (front-end)
Patient Financial Clearance (Back-end)
What are the 5 Marketing 'Channels'?
Tradeshow, SEO, PPC (Paid), Webinars, Email, Others
Prioritization Pyramid: What are AGS' "New Initiatives"? (3)
Innovation, Revenue, & Margin
How? Autonomous Coding, AR Digital Agents, & BOT Dialer
What does DRG stand for? Define.
Diagnosis Related Group
A system used by Medicare and some other insurance companies to classify hospitalizations based on a patient's diagnosis and other factors, like age and procedures, to determine payment.
What are the 3 Pillars for AGS' Intelligent RCM Engine?
Simplification, Integration, & Automation
Tech-enabled A/R Solution: What does CIA stand for? Define.
Central Inventory Allocation: Assign ratings to work & will assign work to AR associates.
What are the 5 "tenants" of AGS Marketing?
Brand Awareness, Demand Generation, Revenue Enablement, Customer Success, & Employee Engagement