Risk Management
Innovation
Retention
Advocacy
Partnerships
100

This tool is used to seek counsel or report compliance risks.

What is the Compliance Hotline

100

This group meets monthly to discuss ongoing and upcoming trailblazing ideas.

What is the innovation incubator

100

This pharmacy call is to assess and provide assistance to a patient two weeks after they have initiated PrEP.

What is Good Results call

100

This Drug Pricing Program is essential to AHF in fulfilling its mission.

What is 340B

100

This process unites various business units to exchange knowledge and work together to achieve shared objectives.

What is radical collaboration

200

This tool assesses client experience and telephone etiquette through weekly member surveys.

What is Domo

200

These injections led to the creation of an innovative new medical billing workflow.

What is Cabenuva/Apretude

200

This retention report is specifically utilized by providers.

What is the 104-day report

200

This group has been gathering signatures against an anti-tenant, anti-patient ballot initiative titled ‘Protect Patients Now’ which lies about how AHF makes its money.

What is the California Apartment Association (CAA) 

 

*CAA is aiming to strip AHF of its nonprofit status  

200

The morning huddle at the healthcare center typically consists of this group of people.

What is the Quad

300

This plan is used in emergencies, events or circumstances leading to the inability to provide regular services to patients/clients.

What is a Continuous Offsite Operations Plan COOP

300

The Care Management team carried out this many ACA referrals/enrollments for the 2023 open enrollment.

What is 2158 referrals/open enrollments completed

300

This Bi-portal report can be run with any date parameters to show patients who haven't filled their medications.

What is the Patient no fills report

300

This book chronicles the efforts and impact of the AIDS Healthcare Foundation in its global mission to change the world.

What is Righteous Rebels

300

This key activity involves different service lines working together to identify a client's needs and barriers, mapping roles and responsibilities and strategizing solutions to achieve goals.

What is Case Conferencing

400

This is a means of dispute resolution that provides an opportunity for AHF and clients to correct miscommunications.

What is a grievance process

400

This QR code integration with CRC will save a lot of trees.

What is VUCA

*Paperless patient education (Scan ready QR code on patient med bottle)

400

This strategy involves creating a positive work environment, providing growth opportunities, and recognizing employees through above and beyond points.

What is employee retention

400

This movie by the Aids Healthcare Foundation aims to raise awareness about the exorbitant cost of medications in the U.S.

What is Drug$-The Price We Pay

400

This tool encourages discussion and inspires conversations amongst all programs on how staff can work as a team to drive patient retention.

What is the Patient Retention Playbook


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