JCAHO
This is what JCAHO stands for.
What is Joint Commission of Healthcare Organizations?
How to identify patients correctly.
What is using at least two patient identifiers?
This is when to where your employee badge.
What is whenever you are working?
What to say if you do not know the answers to the question.
What is “I am not sure, but I check with my supervisor/coordinator/manager?”
AHS Vision
What is "Improving lives, empowering communities through health, hope and healing."
This is JCAHO accreditation.
What is Gold Seal of Approval, which indicates a hospital meets high patient safety and performance standards?
This is a safety goal identifying individuals served.
What is reducing the risk for suicide?
The process for reporting suspicious email.
What is mark it as "phishing?"
How you answer the question "How long have you worked here?"
What is the number of years? (or if you are new, talk about recent orientation both hospital-wide and site orientation)
AHS Shared Values
What is PRIDE?
This is the tracer methodology.
The process by which surveyors select patients who have gone through a variety of services? (They "trace" compliance along the patient's treatment journey)
This is how to protect patient's privacy while using EMR.
What is using screen protectors and logging off when not in use?
This is what PII stands for.
What is Patient Identifying Information?
Where to find policies.
What is Policy binder?
AHS Mission
What is "Designing and delivering high quality, innovative and personalized health care, to build healthier communities and improve lives for patients, consumers, and caregivers."
The 4 National Patient Safety Goal for Behavioral Health for 2023.
What are...
Patient identification (identifying individuals served correctly)
Hand hygiene (using CDC and WHO standards)
Reduce the risk for suicide
Correct information about a medicines
How to protect patient privacy while discussing patients.
What is being aware of surroundings when discussing patients? (close your door)
This is where to dispose of papers with PII.
What is shredding?
How you talk about a patient.
What is tell a unique story? (convey how you know the patient)
Must be completed annually by all AHS employees.
What are the annual education requirements?
These are the 7 JCAHO priorities.
What are ...
- infection prevention
- emergency management
- suicide prevention
- workplace violence
- healthcare equity
- sustainability
- the healthcare workforce ?
This is who is responsible for ensuring a safe environment for patients, visitors, and team members.
Who are all AHS employees?
What is the grievance procedure?
How to present to a surveyor.
What is calm, relaxed, and be yourself?
This is where to find AHS-related information, policies, training, and answers to many questions.
What is the compass? (aka- the intranet)