AI Agent Assist
60-90 Seconds
What is the average time to document CSR notes?
<1%
What is the percentage of calls currently being used to coach?
60 seconds or more
What is the average amount of time it takes to find a process document in Athena?
100%
What will be the percentage of calls available for coaching?
500 Coins
HIL
What is the acronym for Human in the Loop?