Deck the Halls
THIS is the name of the agents that are benefitting from the QA/QC AI tool.
What is SWAT (Second Wave Action Team)
THIS man, from Jesuit High School, is the current CEO of Fifth Third Bank
Who is Tim Spence
THIS type of AI model is pre-trained on a general corpus and fine-tuned for specific downstream tasks.
What is a foundation model?
THIS individual is known to love a good rock-climb and cinnabons. When asked about a milkshake, stated "It'd be a fusion between Chai flavors and Mexican flavors".
Who is Carlos? (Big Los also accepted)
THIS Fifth Third innovation allows customers to get paid up to two days early, giving them faster access to their direct deposits.
What is Early Pay
After the merger between Fifth Third Bank and Comerica, Fifth Third now has THIS much money in assets, resulting in the 9th largest bank in the US.
What is $288B (accept anything from 280-300)
THIS modern, no-hidden-fee banking solution grants customers no monthly service fees or minimum balance as well as the ability to have Early Pay.
What is Momentum Banking?
THIS AI technique improves a model’s accuracy by grounding its responses in external information, allowing it to generate answers based on more than what it was originally trained on.
What is Retrieval-Augmented Generation (RAG)?
This individual on our team was once a semi-popular fan-fic writer. When asked to make a dream milkshake, they stated they would make a Matcha Shortcake Shake: Matcha layered with strawberry, with strawberry jam, white chocolate chips, and nilla wafer chunks.
Who is Xueyang?
Fifth Third recently acquired Comerica, which is currently headquartered in THIS major U.S. city.
What is Dallas?
The outbound calling collections project helps with automating reminding customers that have auto loans they need to pay. About THIS many calls are placed every month.
What is 50,000
As of today, October 15th, Fifth Third's stock value is around THIS amount.
What is $43? (accept 41-45)
This term is the measurement of a model's delay between a request being sent and the start of a reasoning model's first token output
What is Time-To-Compute (TTC)
THIS noted ultra-marathon runner recently took two legs of a marathon relay. Their dream shake: Rainbow Crunch Shake, a vanilla ice cream, milk, fruity pebbles, captain crunch berries, fruit loops.
Who is Brian?
Before its digital transformation, Fifth Third’s most famous in-branch innovation was the launch of THIS nationwide network in the 1970s — one of the first shared ATM systems in the U.S.
What is Jeanie?
The Jeanie chatbot aims to contain as many customers as possible. In the month of September, about THIS many customers were considered contained.
You will have extra time to answer this, remember that "containment% X #convos in a month" get you here.
What is 125,000. (Accept any answer from 110k to 140k)
Fifth Third once launched THIS app, a free app that uses a personalized algorithm to automate savings, sending tips and encouragement along the way
What is Dobot?
This Anthropic CEO — once at OpenAI — now leads the Claude family of models.
Who is Dario Amodei?
THIS individual who lived right next to Jesuit High School, went to college on the complete other side of the country from his hometown. When asked about the perfect milkshake, they stated "It would be called a chocolate malt and it would be a chocolate malt because you can't improve perfection."
Who is Evan Hunter?
Fifth Third’s AI Governance Framework is modeled around four principles — fairness, transparency, accountability, and THIS concept emphasizing model safety and alignment.
What is Responsible AI?
THIS metric is defined as the time between when a customer first connects with an agent and the last message from a customer or agent.
What is ACD (Average Contact Duration)
THIS individual, was just recently appointed as Chief Legal Officer of Fifth Third.
Who is Christian Gonzalez?
THIS model-scaling approach activates only a subset of specialized sub-networks per input token, dramatically improving efficiency.
What is a Mixture-of-Experts (MoE) model?
THIS individual, who was infamously NOT a member of their high school soccer team, recently visited the Boundary Waters. Their dream milkshake has "Reeces peanut butter cups, chocolate ice cream and hot fudge" - ew
Who is Kevin (also accept Tyler or Memelord)
Fifth Third Stadium, home to Kennesaw State football and Atlanta United 2, is located in THIS U.S. state.
What is Georgia?