New Tech!
Things You Should Know
Whats Up Doc
How can I hit my Sales Target?
100

Airgas Nano Cylinders - What are they?

The highest purity of gas available!

Cylinders with Built in Purifiers (99.9999%).  Target Research grade users. 

Whenever you see customer with inline moisture/containment filter this is what we should push. 

100

Who do you contact if you need help creating a new gas part number?

Customer Service / Sales Support

100

CO2 incubators are common in the Life Science industry. What is most critical to their application?

They can NEVER run out of gas, their cells will die! Lots of EZGAZ and Manifold opportunities!

100

Every Cylinder Needs One

Regulator!  Sell more equipment - Add a regulator on every Gas quote.  

200

How can you help your customers manage expiring cylinders?

Have them download and use the Airgas SRVS app!

200

My customer needs a new regulator, what do I need to know?

First, did you ask about a changeover manifold?

-Max delivery pressure & CGA

EMAIL taylorscs@airgas.com to get recommendation with cost and lead time.

200

You have a call from a new lab or research facility, what do you do first?

-Ask if they will need LN2 or CO2 for freezing. (LS)

-Will they need gases for analytical instruments? (Spec Gas)

200

This is how to increase customer rent approx 30%

Convert to Smartops- Alphagaz 1!  - and customers love them!

300

IN 2024 we introduced a new purity grade of Liquid Argon - what is it and what did it replace?

ICP Grade

ICP grade matches the industry standard set for UHP grade.

300

What is the process for expediting an EPA Protocol Gas?

There is none!

BUT- you can find something similar within their range.

300

My new customer is going to need LN2 for freezers.  What should I do?

-Ask what they are storing.

-Engage your LS specialist who can determine if a CRYO PSA is needed if they are storing cells.

300

What is an upgrade for customers to improve the life of their regulators while increasing safety?

A wall mount for their regulators. Protection from being dropped, and an easy add on!

400

EZ GAZ - what is it? And what are the two components needed to operate

Online Remote Pressure Monitoring.  To operate you need the remote monitor and Wifi Concentrator.

400

How can you reduce churn?

-Execute a PSA on all business up front

-Use value adders that our competition does not offer like SMARTOP, EZ GAZ etc.

400

A customer calls you and asks for CO2 for a new application.  What is your first question?

What is your application? (will help determine grades to upsell)

400

I have a customer that a competitor has been knocking on their door.  What can I do to solidify my relationship?

Utilize a specialist! Airgas has so much value to bring to our customers, never do it alone!

SIGN A PSA UP FRONT

500

What can a customer use to quickly get an equipment recommendation for a specialty gas?

The Airgas SRVS app! Customers can now scan the code, and the app will give them a link to the right AIRGAS Brand regulator!

500

As of January 6th Airgas NCN has how many branches?

46 - Since these are potential stocking locations this number is good to know and mention to customers.  Our competitors do not have this

500

My customer needs a medical regulator, who do I ask for help?

The Airgas equipment group.  Airgas branded healthcare regulators are in stock!

taylorscs@airgas.com

500

During a cold call what can I do to bring on new business?

-Bring a specialist

-Carry in the SMARTOP

-Get Creative! bring in something different

M
e
n
u