O'Hare Facts
Tour Types
Safety
Customer Service
100

How many runways does O'Hare have?

8

100

Which tour focuses on runways, taxiways, and airfield operations?

General Airfield Tour

100

What is the escort ratio?

1 escort for every 8 non-badged participants

100

Name one quality of a good tour guide.

Clear, professional, approachable, etc.

200

Approximately how many acres is O'Hare?

7,500 acres

200

Which tour lasts about 40 minutes?

CDA Tower Tour

200

What ID must unbadged guests present?

REAL ID (per vetting requirements)

200

What should you do if you don't know an answer?

Say you'll confirm and follow up.

300

About how many badged employees work at O'Hare?

56,000

300

Which Tour is managed by IGC

T5 Ramp Control Tower

300

When should Safety & Security be notified?

48 business hours before the tour

300

Should groups stay together during the tour?

Yes

400

How many control towers does O'Hare have?

3

400

Which tour explains terminal layout and passenger experience?

Core & T5 Terminal Tour

400

Can someone who forgot their badge be escorted?

No

400

What should guides monitor while walking?

Traffic, construction, weather, operations

500

When did the O'Hare Modernization Program finish?

December 2021

500

Which tour explores facilities like the H&R Plant or AMC?

Facilities Tour

500

Escort requirements only apply?

When you are entering sterile areas of the Airport

500

How should you greet guests?

Professionally and enthusiastically

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