Vocab
What is the piece of paper or electronic document you need to board a plane?
Boarding pass/ticket
Who flies the airplane?
Pilot
What do passengers have to pass through to ensure they are not carrying prohibited items?
Security checkpoint
What do you fasten during takeoff and landing?
Seatbelt
Your flight is delayed. Where can you check for updates?
The flight information board (or the airline desk)
What is the name of the place where you collect your luggage after your flight?
Baggage claim
This person helps passengers on the plane and ensures their safety.
Flight attendant/stewardess
Where is the first place you go to in the airport to get your boarding pass & to drop off your bags?
The check in counter
What is it called when you are taking off? When you are landing?
Departures & Arrivals
You packed a bottle of water in your carry-on bag. What will happen at security?
Security will confiscate it
This is the area where passengers wait before boarding their flights.
Who checks your passport when traveling internationally?
Customs officer
What item must you remove from your bag and place in a separate bin at security?
Laptop/liquids
Where do passengers store their carry-on luggage on the plane?
Overhead bin
You can’t find your gate. Who should you ask for help?
Airport staff
What is the name of the piece of luggage that goes under the plane? The one that goes on with you?
Checked bag & carry on bag
Who works at the gate and helps people board?
Gate agent
Where do you get your passport checked?
Customs
What must you do with your devices while on your flight?
Put them in airplane mode
You’re on the plane, and the seatbelt sign is on, but you need to go to the bathroom. What should you do?
Wait until the seatbelt sign is turned off, or ask a flight attendant if it's urgent and request permission to use the restroom.
What do you call the board that shows all flight departures and arrivals?
Flight information board (or departure/arrival board)
What is the other word for flight attendant that starts with an S?
Stewardess
Name 5 things that you might see in the departure lounge.
Answers vary (seats/chairs, flight info. board, charging stations, shops, restaurants, passengers, bathrooms, boarding gates)
What safety item is located under your airplane seat?
Life jacket
You are at security and the metal detector goes off when you walk through. What did you forget?
Answers vary (forgot to take off jewelry, didn't remove belt, had items in your pockets)