What does redundancy mean in terms of servers? And are DrFirst's Backline servers redundant?
Yes, our servers are redundant.
DrFirsts servers are redundant, meaning if the main server fails, we have backups in place to make sure all data is captured.
100
Upon entering the mobile client, what kind of passcode is required to gain re-entry into the application
4 digit pin
100
What does LDAP stand for
Lightweight Directory Access Protocol
100
Without Backline, what are the ways that hospitals can currently communicate around a patient
PA, email, text, pager, fax, face-to-face
100
How long are files stored for on the DrFirst server?
7 years
200
How is information stored when communicating via phone or web on Backline?
hint: is it stored on the device?
no. All files are stored on DrFirsts internal servers. no information is stored on the device itself
200
THe mobile application will lock out after how many minutes of inactivity.
20
200
How does the organization admin reset the users password in Backline with LDAP enabled?
trick question: they cannot. the organizations directory admin has to reset the password in the main directory.
200
All patient chats, group chats, and one-to one communication can be attached to the patient record or sent securely in what file format
PDF
200
Organization Admins have access to how many years of data at their fingertips?
1 year
300
Why do hospitals not consider SMS secure?
SMS messages are only "optionally" encrypted. If encrypted they are done so with a weak stream cipher. This can lead to SMS spoofing - ability to manupilate/change your address information in order to send messages on behalf of someone else.
300
Which of these devices are not currently supported for AkarioBackline but will be by the new year:
Ipod touch (4th generation)
Iphone 5s
Ipad
Android OS version 2.3.3 or above
Blackberry
300
How do you upload bulk users without LDAP interfacing.
XML bulk uploads
300
What is a patients MRN# and why does this matter?
Medical Record Number- allowing you to easily attach the conversation to the proper medical record
300
what types of preventative measures can be taken place if a user losers their mobile device?
One can delete the user account.
400
in our secure cloud, the information is SSL encrypted with ___ bit encryption.
data is encrypted with 256 bit encryption (industry standard?)
400
Users will automatically be logged out of backline after how many failed log in attempts?
3
400
Name two value added characteristics for having LDAP interfacing
-removes administrative burden of account creation, deletion, and management
-Allows users to log in using their organizations log in credentials.
-real-time up-to-date user-base.
400
why are "Save Checks" important when creating patient centered chats?
prevents duplicate medical records.
400
Name two ways to mass message
Message of the day
Broadcast message
500
Name a competitor from, the competitive analysis in confluence, that does not store for more than 90 days even with their premium package.
Imprivata (Cortext)
500
When receiving a message on your phone via Backline, a message notification appears on your screen. Why is it an important feature that the content of the message not be shown
Security of PHI. potentially compromising PHI is unacceptable.
500
briefly explain the LDAP interface including the
500
How does the HL7 ADT interface work with the patient census?
The interface takes the demographic information of the patient when a patient is Admitted, Discharged, or Transferred and pulls the patient to a census in backline. This allows for the provider to click on the patients name in the census and create a group chat around the patient or enter the group chat already created for the patient.