Crazy 'Bout Call Types
Caller states they were on their way to work and saw two cars collide, one had the airbags deployed.
What is Accident W/ Injuries
This is where you can find out what dispatch position you are at.
Where is below the monitors?
This is the common language term for a signal 35.
What is a tow?
This is where you can view street names, addresses, and the location of calls/units.
What is the map?
This is who to go to if you have issues with Aladtec.
Who is Stacey Stanar?
The caller's fire alarm is going off, but they don't see or smell anything.
What is Smoke Detector No Fire?
This is where to find notes entered into other calls in real time.
What is the event ticker?
This is the best command to use to enter an extra job.
What is AEXJ?
This is what you would use if the caller answers the call with "espanol por favor"
What is the language line?
This is the best person to ask if you are unsure about a police related call.
The radio room sergeant.
Caller states his child's mother is trying to run him over with her car.
What is Domestic Fight w/ Weapon?
This is the tab in a call where you can see if you are entering a dupe.
What is Associated Calls?
This is the person we need confirmation from before beginning to ping a phone.
Who is the RR Sgt?
This is the tool you would use if you needed to send a text to a caller.
What is prepared live or texty?
This is the name of our IT guy.
Who is Cody Post?
Caller works at the Speedway and states a vehicle has been parked at the pump for over an hour. The driver is slumped over the wheel and is not responding.
Unknown Problem / Person Down
This is the command to use if you lose your dispatch position.
What is POS?
This is where we go to find a call that an officer wants to reactivate.
What is Cleared Calls?
This tool has a feature that can tell you what floor of a high rise that a caller could be on.
What is Rapid SOS?
This is the name of our current communications director, aka our bosses boss.
Captain Kuznik
Caller says his friend sent a suicidal sounding text. He knows his home address but does not know if he is home or not. He has no further information.
What is a Welfare Check
This is where to look if you cannot find an open call.
What is the CFS List?
This is the place you would route a request for park's services after hours.
What is transfer calls?
This is a place to look for keyholder or contact information if there is none listed in prior calls.
What are contact cards?
This is your favorite trainer because she made you a cool game on this dreary day.