AVC Inhouse Team
She is the Managing DVM
Saturday and Sunday
What days is the Facility closed?
Avimark
What is the name of the Practice Management Software?
The name of the phone system Alaska Vet Clinic uses
What is Starphone?
The three diets sold at AVC
She is the Hospital Manager and a LVT
The time frame they close for Lunch
What is between 12p-1:30p Monday- Friday?
This Keyboard shortcut will automatically put a date/time stamp in notes.
What is Control + D?
The name of the remote desktop platform AVC uses.
What is CyberArk?
"Thank you for calling Alaska Veterinary Clinic, this is Danielle, how can I help you."
What is the greeting we use when answering the phone?
Who is Dr. Sandstrom and Dr. Anderson
Dogs and Cats only.
What types of pets are treated at AVC?
Date, Time, {Communication Details}, Contact Number, and Initials.
The client communication platform we use at AVC.
Exams, Extensive exams, Urgent Care, Drop Offs, Same Day Health Certificates, Telephone Consults, technician appointments, and CSR appointments.
What are the types of exams AVC offers?
Lynn and Amanda
Covetrus or Vets First Choice
What is the name of the online pharmacy we work with
When I don't know what next steps to take, this is where I ask a question in slack for help.
What is Guru?
The Practice Management System used at AVC
What is Avimark?
Spay/Neuter, Soft Tissue and Dentals
What are the types of Surgery we perform at AVC?
The two employees we did not get to see a photo of or read a bio about.
Who are Rachel and Stacie (the Hospital Manager and Associate Hospital Manager) ?
Anchorage Alaska
What city is Alaska Veterinary Clinic in?
This is what I connect to with the app on my cell phone, to log in to Avimark.
What is CyberArk?
The communication platform used to communicate with the Chronos team.
Grooming, Overnight care, Declawing, Orthopedic Surgery and Cosmetic Surgery.
What we do we not offer at AVC?