Team Member Reminders
Shawna
Company Motto
In the Works
Processing
100

The person who should be CC'd on all WRPR emails 

Who is: Lisa and Shawna

Do you have a reminder for the team, a processing scenario or question?

100

A four legged fur-son who is loved so dearly 

Who is: Chibbs.

Discussion: Reminder for the Team: Reviewing BPM Comments/Requirements Tab. 

As pending requested requirements can be there that haven't been ordered yet, and Cyber for all outstanding requirements when we get e-CSRs asking for the status update

100

Similar to the title of a Vanilla Ice Song this was performed by employees of American National and a video was created for all to enjoy

What is: "Ace Ace" Baby

Do you have an ACE action of the week?

100

The Form used to apply Bank Informaiton

 What is: Bank Form 2011. Any updates on new form?

100
The Key Contact/Team to advise if we may proceed with VUL policy being replaced.

What is: ValueInt/Tina Harrison 

200

The once young lad who's one worded phrase broke the internet in 2014, otherwise known as supposedly 

Who is: The Apparently Kid 


Do you have a reminder for the team, a processing scenario or question?

200

A holiday most motivated to celebrate (and win) at American National

What is: Halloween. 

Discussion: The new Coastal Records procedure when sending APS request to Rochelle Foster. 

Adding 'ALBANY' to the request and reviewing before sending to Rochelle to make sure the policy number/client info is 100% accurate. 

200

a playing card with a single spot on it, ranked as the highest card in its suit in most card games.

What is: ACE of Diamonds.


Do you have an ACE action of the week that can be added on an ACE card?

200

The acronym for coming back to office

 What is RTO. We received an email showing updates on the 2nd floor of plexiglass. Is there rumor of more employees returning? 

200

This signed/dated document is not needed for activation of Terms, UL's, Whole Life's and IUL's but is needed for SPWL's.

What is: Bank Form/CWA.

300

The Team name for our Halloween costumes in 2018

What is: Drunk on Life.

Do you have a reminder for the team, a processing scenario or question?

300

Shawna's Birthday/Anniversary month 

What is:May.

Discussion:Juvenile Signatures

“Contractual Obligations and Beneficiary Rights of Minors” document. UW team is going based on "age of majority" column of the spreadsheet so review that if you are not sure if the minor should have signed. 

300

A movie starring Jim Carrey as a pet detective released in the year 1995

What is: ACE Ventura.

Speaking of.. do you have an ACE action of the week?

300

The Questionnaire used for the current pandemic 

What is: Covid Questionnaire. This documents is not available for agents- received an email from Shawna on the document itself

300
The actions taken while reviewing a case in AUTO AE step

What is: Keep Togethers, Agent Errors, "See question 4439" requirement, Draft dates/request for draft on approval, Forms already in file, missing documents, Cross Border, backdate to save age (if qualified), etc.

400

A site used to reorder materials used for Policy Assembly and office supplies

What is: Coupa

Do you have a reminder for the team, a processing scenario or question?

400

The agent who wishes to adopt Shawna into the family

Who is: Vinnie Daley.


Discussion: The CA specific System Issue

Chronic ABR is not allowed on any type of term coverage - issue in CYBER life where ABR form is  being requested when a WL or UL has a term rider. OK to 30kw,, to clear and NOT request. 

400

In this sport, an ACE is when you serve the ball and your opponent fails to return the serve 

What is: Tennis

Do you have an ACE action of the week?

400

The two group names currently coming together to help create consistence processing procedures across both teams

What is: Improvement Proposal and Processing Procedures. Any updates on this and how beneficial it was to have Bryan include on chat? No communication since meeting cross teams

400

The agent has a case that was conditionally issued and would like to increase coverage

What is: Forward request to MLA Risk Assessment and await instruction to return to UW, if need.

500

The priority before processing any other work items 

What is: Day before work items for Platinum/Northeast.


Do you have a reminder for the team, a processing scenario or question?

500

The dance move Shawna did for her wedding entrance 

What is: The Dougie. AKA, the Dolce.

 Discussion:

E-Signing company approved program reminder.

(LifeDoc example)

500

A phrase one may say when they receive an A or its equivalent in a test or exam 

What is: "I aced that test!"

Please nominate someone with an ACE action of the week!

500

The person who trained us on Watson and e-CSR' procedures 

What is: Kim Wiggins. Months ago, we all accepted trainings to procedures re: PUA Riders, Requirements Follow up, 1035 Exchange. Are we to see these again in the future, or is Shawna taking the reins. (Assume cancelled due to Covid) 

500

The transaction to receiving in ANY-73 and when Question #3 is answers as "No".

2000 (tab) plan=;BEN=A2CH;ABRQUAL=y;.

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