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How old must patrons be to enter a Liquor Primary establishment or order an alcoholic beverage in any type of liquor-serving operation?
Patrons must be at least 19 years of age to enter a Liquor Primary establishment or order an alcoholic beverage in any type of liquor-serving operation
How is Alcohol Regulated in Vancouver?
British Columbia’s Liquor Control and Licensing Act,
•makes the rules for the sale and service of alcohol in licensed establishments.
•maintains the orderly and responsible operation of licensed establishments
What occupancy limits must you adhere to when serving liquor?
•Liquor license
•Catering authorization
•Venue maximum occupant load
How does the government check for failure to comply with legal obligations?
•Liquor inspectors conduct routine inspections
•They also conduct regular, unannounced inspections of permitted special events.
•Local police departments regularly make unannounced visits
•They look for anything that may lead to a disturbance within the community or threaten public safety—including noise, overcrowding, intoxication and minors in possession of alcohol.
What are the examples of acceptable primary ID for B.C.?
Examples of acceptable primary ID include:
•Driver’s licence (including out-of-province)
•Passport
•Citizenship card
•Certificate of Indian Status
•Federal Firearms Possession and Acquisition License (PAL)
•National Defence ID card
What are the examples of acceptable a secondary piece of ID in BC?
•credit cards, bank cards
•university or college student ID cards
•interim driver’s licences (issued by ICBC)
•BC Transit ProPASSes,
•Canadian Blood Services donor cards
•Transport Canada’s Pleasure Craft Operator’s Cards,
•Aeroplan cards or other ID that include an imprint of the patron’s name and either the patron’s signature or the patron’s picture.
•Any examples of primary ID can also be used as a secondary piece of identification.
How can you identify fake ID?
•Check if the ID is counterfeit.
•Compare the patron to the photo.
•Look for signs of tampering.
•Check the reverse side.
•Make sure that ID is authentic.
•Check the second piece of ID.
•Ask the patron to verify the signature.
•Watch body language and behavior.
•Talk to the patron.
What is the "duty of care" that a licensee, its management, and staff owe to patrons and third parties in the context of alcohol sales and service?
Its management, and staff owe to patrons and third parties means that they have a legal obligation to protect patrons and others from harm that can result from the activity of drinking, whether that harm occurs on or off the premises.
What are the rules regarding minors on your premises and employing minors in your service area?
•Minors might not be allowed on your premises—this depends on your liquor license.
•If you are authorized to allow minors in your service area, you may employ minors as long as they are not employed to sell or serve liquor at any time.
What must you not do with intoxicated patrons?
•Sell or serve liquor to an intoxicated patron
•Allow a patron to become intoxicated or allow an intoxicated patron to remain in your licensed establishment
•Allow entry to anyone who is intoxicated or who you think will risk the safety of your establishment
•Allow re-entry of individuals within 24 hours of being banned or asked to leave your establishment
What are ways to prevent intoxication in your establishment and to manage patrons if they become intoxicated?
•Maintain adequate supervision and control
•Create a safe and professional environment
•Work together as a team to spot problem situations and deal with them
•Establish safe methods of refusing entry to problem patrons or ejecting them
•Contact police when you encounter a difficult patron or a dangerous situation
What should you do if you have intoxicated patrons?
•Ensure intoxicated patrons have a safe way home or to another place where they can sober up
•Notify the manager or licensee/permittee when an incident occurs
•Keep an accurate incident log, as it may be relied upon in a court case or insurance claim
•Be alert to the possibility of interactions between alcohol and other drugs—legal or not
What should staff/servers do to comply with Time Requirements?
•You can only serve liquor during the hours listed on the license, permit or authorization.
•You must not allow patrons to enter your establishment outside of the permitted hours for liquor service.
What should staff/servers do within 30 minutes of the end of liquor service?
- You must remove liquor, drinks, and glassware in food primary establishments or at catered events
- All patrons must leave their liquor-primary establishment (for example: bar, pub, nightclub)
What are the key requirements that licensees/permittees (businesses), managers, and staff must adhere to in order to comply with regulatory standards?
Licensees/permittees (businesses), managers, and staff must meet all applicable requirements of:
What steps should staff/servers take to inform patrons of time requirements related to liquor service and closing time?
○ Let patrons know these time requirements by signal or announcement. 15 to 20 minutes before closing is standard
○ Remind patrons of their limited time frame for consuming liquor and/or leaving the premises after the end of liquor service
○ Do not sell large quantities to patrons at last call
○ Offer to seal an unfinished bottle of wine* for take-away by patrons unable to finish it within the time frame allowed
What does "regulated" mean?
Refers to the process of controlling or supervising something according to a set of rules, laws, or guidelines.
Why is Alcohol Regulated?
Because governments and the public are concerned about: •Alcohol over-consumption; •Chronic diseases like cancer and cardiovascular disease; •Injuries and car crashes, along with overall public safety.
What does "(LCRB)" stand for? What does that mean?
The Liquor and Cannabis Regulation Branch (LCRB) regulates British Columbia's liquor industries.
What's the impact of implementing a responsible beverage service program?
•can decrease service-related alcohol problems.
• provides servers, managers, and licensees with the knowledge necessary to meet their responsibilities